Gabriella Tait-Edwards

● Performs relaxing hair washing, massages, and blow-drying services

● Maintains the health and safety of the salon environment by following a daily cleaning schedule

● Manages all booking system appointments, telephone and email enquiries

● Conducts regular stock takes to ensure good product availability for customers and stylists

● Attended in-salon training to improve haircare knowledge and styling techniques

● Performed neck, head, and shoulder massages for clients before the service

● Prepared colour mixtures for colourists during busy periods

● Maintained outstanding hygiene standards by regularly disinfecting workstations and tools

● Handled cash and till operations such as refunds, purchases, and item scanning

● Managed and trained new team members in retail operations

● Resolved customer enquiries and complaints

● Helped Boots branch to meet excellent monthly targets in premium beauty against other stores