Gabriella Matthews
Birmingham,West Midlands
Summary
I am looking for a position that will enable me to use my strong organisational skills, educational background, and my capability to develop and sustain relationships with people. I want to build a professional career by working with dedicated and motivated people in a competitive and structured organisational environment.
Overview
1
1
year of professional experience
Work History
Volunteer
Victim Support
Birmingham , West Midlands
2024.05 - Current
- Provided customer service by responding to inquiries, resolving complaints, and addressing issues in a timely manner.
- Developed positive customer relationships through friendly greeting and excellent service.
- Addressed customer needs, responding to specific requests.
- Collaborated with team members to achieve project milestones within set deadlines.
- Developed individualized service plans based on client's strengths and identified needs.
Student Ambassador
The University Of Law
Birmingham , West Midlands
2024.01 - Current
- Greeted guests at the university entrance and directed them to appropriate areas of the campus.
- Conducted campus tours for prospective students and their families.
- Provided information to visitors regarding the admission process, academic programs and student life.
- Assisted in planning and organizing events on campus such as open house, orientation and alumni reunions.
- Helped with registration processes and applications.
- Participated in Q&A sessions, addressing concerns and queries of prospective students with accurate information.
Volunteer
St. Joseph's Church
Birmingham , West Midlands
2023.04 - Current
- Provided support for weekly Sunday services, including setting up chairs and equipment, preparing materials, and helping to clean up afterwards.
- Collaborated with other churches in organizing joint activities that benefit both congregations.
- Planned and implemented appropriate program activities for children and adults.
- Led worship services to share faith with congregants and community.
Education
High School - Business Mathematics
Doveton
Chennai, India2022-03
(Hons)Law With Business - Law
The University of Law
Birmingham, United KingdomSkills
- Telephone Etiquette
- Data Entry
- Flexible Schedule
- Fundraising
- Computer Skills
- Public Speaking
- Adaptability and Dependability
- Organized and Efficient
Languages
English
First Language
Tamil
Intermediate (B1)
B1
Timeline
Volunteer
Victim Support
2024.05 - Current
Student Ambassador
The University Of Law
2024.01 - Current
Volunteer
St. Joseph's Church
2023.04 - Current
High School - Business Mathematics
Doveton
(Hons)Law With Business - Law
The University of Law
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