Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Gabriella Glinsman

London,UK

Summary

Dynamic professional with expertise in customer service and client relations, complemented by strong sales and negotiation skills. Demonstrates exceptional communication and interpersonal abilities, alongside a solid foundation in business administration and organisation. Known for teamwork, adaptability, attention to detail, and problem-solving acumen.

Overview

8
8
years of professional experience

Work History

Beautician

Self-Employed Beautician
London
10.2023 - 02.2025

• Provided beauty treatments, ensuring 90% client retention
• Managed bookings, finances, and marketing, increasing monthly revenue by 20%
• Built loyal client base through quality service and professionalism, growing customer base to 100+ regular clients

Waitress

London
05.2023 - 10.2023

• Delivered excellent customer service in a fast-paced hospitality environment, serving 100+ customers per shift
• Worked efficiently in a team of 10+ staff, handling high-pressure situations during peak hours
• Managed 50+ orders per shift, ensuring 99% accuracy and timely service
• Resolved customer queries professionally and efficiently, leading to a 15% increase in positive reviews
• Increased table turnover rate by 20%, maximizing restaurant revenue
• Performed multitasking duties, including order taking, food running, and payment processing

Model & Actress

01.2021 - 12.2021

• Performed in 10+ TV commercials and shows, showcasing adaptability and on-camera presence
• Developed public speaking and improvisation skills, enhancing confidence and professionalism

Personal Assistant & Sales Associate

Advertising & Modeling Agency
01.2021 - 12.2021

• Assisted with 50+ client bookings per month, ensuring smooth event coordination and scheduling
• Maintained strong professional relationships with clients and models, increasing client retention by 15%

Receptionist & Sales Assistant

Florist
01.2020 - 12.2020

• Managed 50+ customer inquiries daily, providing excellent service and increasing sales by 10%
• Handled sales transactions and maintained store organization, improving efficiency and customer experience

Self-Employed Confectionery Sales

01.2017 - 12.2017

• Founded and managed a successful homemade sweets business, generating consistent monthly revenue
• Developed skills in entrepreneurship, sales strategy, and financial management, increasing sales by 20%

Education

High School Diploma - Portuguese Language, English Language, Mathematics

Colegio Cassiano Ricardo
Taubate-Sao Paulo, Brazil
12.2020

Professional Acting Course -

Escola Wolf Maya
Sao Paulo, Brazil
06.2022

Dubbing Course -

Escola Wolf Maya
Sao Paulo, Brazil
06.2020

Accounting & Business Administration Course - undefined

LLB Law -

University of Taubaté
Taubate-Sao Paulo, Brazil

Skills

  • Customer service & client relations
  • Sales & negotiation skills
  • Strong communication & interpersonal skills
  • Business administration & organisation
  • Teamwork & adaptability
  • Attention to detail & problem-solving

Additional Information

Dual UK/Brazilian citizen, Highly adaptable and proactive in new environments, Passionate about law, business, and entrepreneurship

Languages

English
Portuguese

Timeline

Beautician

Self-Employed Beautician
10.2023 - 02.2025

Waitress

05.2023 - 10.2023

Model & Actress

01.2021 - 12.2021

Personal Assistant & Sales Associate

Advertising & Modeling Agency
01.2021 - 12.2021

Receptionist & Sales Assistant

Florist
01.2020 - 12.2020

Self-Employed Confectionery Sales

01.2017 - 12.2017

Accounting & Business Administration Course - undefined

High School Diploma - Portuguese Language, English Language, Mathematics

Colegio Cassiano Ricardo

Professional Acting Course -

Escola Wolf Maya

Dubbing Course -

Escola Wolf Maya

LLB Law -

University of Taubaté
Gabriella Glinsman