Dynamic professional with expertise in customer service and client relations, complemented by strong sales and negotiation skills. Demonstrates exceptional communication and interpersonal abilities, alongside a solid foundation in business administration and organisation. Known for teamwork, adaptability, attention to detail, and problem-solving acumen.
• Provided beauty treatments, ensuring 90% client retention
• Managed bookings, finances, and marketing, increasing monthly revenue by 20%
• Built loyal client base through quality service and professionalism, growing customer base to 100+ regular clients
• Delivered excellent customer service in a fast-paced hospitality environment, serving 100+ customers per shift
• Worked efficiently in a team of 10+ staff, handling high-pressure situations during peak hours
• Managed 50+ orders per shift, ensuring 99% accuracy and timely service
• Resolved customer queries professionally and efficiently, leading to a 15% increase in positive reviews
• Increased table turnover rate by 20%, maximizing restaurant revenue
• Performed multitasking duties, including order taking, food running, and payment processing
• Performed in 10+ TV commercials and shows, showcasing adaptability and on-camera presence
• Developed public speaking and improvisation skills, enhancing confidence and professionalism
• Assisted with 50+ client bookings per month, ensuring smooth event coordination and scheduling
• Maintained strong professional relationships with clients and models, increasing client retention by 15%
• Managed 50+ customer inquiries daily, providing excellent service and increasing sales by 10%
• Handled sales transactions and maintained store organization, improving efficiency and customer experience
• Founded and managed a successful homemade sweets business, generating consistent monthly revenue
• Developed skills in entrepreneurship, sales strategy, and financial management, increasing sales by 20%