Welcome and assist all customers, resolving queries quickly to ensure a positive experience
Worked across kitchen, front of house and dining areas to ensure consistent service during busy peak periods
Maintain strict cleanliness, food hygiene and health and safety standards following uk and company rules
Ensured safe preparation and handling of food items to maintain quality and customer safety
collaborate closely with team members to meet service targets and keep operations running smoothly
support new staff with training on daily tasks and safety procedures
Hardworking and reliable Crew member with over 4 years of experience in fast paced customer service and food safety environments. Currently have finished studying international business at foundation level. with a background in mechanical engineering and practical technical skills. Fluent in english, with additional language abilities to support diverse teams and customer. Committed to high standards,teamwork,and delivering excellent service.
Education
Certificate of Higher Education - international buisness management
university of bolton manchester
manchester
01-2029
NVQ Level 1 - mechanical engineering
hopwood hall college middleton
middleton
01-2023
Skills
Food safety compliance
Food safety awareness
Hygiene protocols
Cleanliness standards
Safety regulations
Inventory management
Time management
Problem resolution
Customer service
Team collaboration
Teamwork
Clear communication
Languages
English
Proficient
C2
Lithuanian
Advanced
C1
Russian
Elementary
A2
Timeline
Food and Beverage Assistant
Mcdonalds
06.2022 - Current
Certificate of Higher Education - international buisness management