Silvia Luminita Rus
Maidstone,Kent
Summary
Dedicated professional specializing in quality control tools, inspection techniques, and auditing processes. Proven ability to enhance operational efficiency through precision measurement and thorough documentation review. Expertise in technical writing and information systems, with a strong focus on training development and effective decision-making. Committed to workplace safety and providing actionable feedback to improve organizational performance.
Overview
12
12
years of professional experience
Work history
Quality controller
Orchard Place Packers Ltd
Sevenoaks, Kent
2016.10 - Current
- Conducted daily quality inspections to uphold production standards.
- Performed meticulous inspections to improve product quality.
- Implemented quality controls to ensure consistent product quality.
- Inspected and repacked products to meet quality standards before despatch.
- Conducted investigations into deviations from standards to resolve issues efficiently.
- Monitored key performance indicators and provided support to maintain operational efficiency.
- Increased quality by 20%
- Participated in internal audits to confirm accuracy of documented procedures.
- Developed training materials to improve team understanding of quality protocols.
- Executed tasks efficiently within strict deadlines.
- Gained new skills swiftly to improve overall productivity.
- Maintained high standard of products to ensure company reputation.
Booking coordinator
Orchard Place Packers Ltd
Sevenoaks, Kent
2014.12 - 2016.10
- Liaised with clients to confirm bespoke booking requirements.
- Managed over 100 customer calls per day
- Built relationships with customers to increase repeat bookings and visits.
- Streamlined booking process by implementing online system, improving user experience.
- Maintained management systems, ensuring accurate and up-to-date booking information for operational efficiency.
- Conducted audits on reservation systems to ensure accuracy.
- Employed product and systems knowledge to assist with booking enquiries.
- Assisted in development of promotional materials to enhance brand visibility.
Line leader
Driscoll's
Linton, Kent
2014.02 - 2014.12
- Allocated tasks based on team members' strengths to ensure effective outcomes.
- Coordinated shift schedules to ensure steady production rates.
- Identified workflow bottlenecks to enhance operational efficiency.
- Ensured adherence to safety protocols, contributing to a safer workplace.
- Facilitated team briefings to cultivate a cooperative environment.
- Contributed to high-quality production by focusing on detail.
- Recorded production data to support future analysis and decision-making.
- Train over 50 associates
Education
High School Diploma - Biology & Chemistry
Mihai Viteazul Teoretical College
Zalau, Romania06.1997
Skills
- Quality inspection techniques
- Quality auditing
- Documentation review
- Procedural improvements
- Information systems expertise
- Training development
- Efficient decision-making
- Organizational skills
- Workplace safety management
Timeline
Quality controller
Orchard Place Packers Ltd
2016.10 - Current
Booking coordinator
Orchard Place Packers Ltd
2014.12 - 2016.10
Line leader
Driscoll's
2014.02 - 2014.12
High School Diploma - Biology & Chemistry
Mihai Viteazul Teoretical College