Gabriela-Oana Marcu
BICESTER,UNITED KINGDOM
Summary
Methodical thinker with excellent organisational skills and team-building record. Dedicated to meeting business objectives and ensuring general store operations while upholding the highest standards.
Overview
7
7
years of professional experience
Work history
Sales Supervisor
Aquazzura
Bicester, Oxfordshire
11.2022 - Current
- Assisted the Store Manager in ensuring full care of the shop is maintained at all times;
- Promoted exceptional customer service by engaging clients on sales floor, building positive rapport, answering product queries and handling complaints.
- Provided training for new starters and helped communicate team goals and objectives and contributed to a respectful and inclusive team environment;
- Opening and closing the store effectively following the company procedures;
- Processed exchanges/refunds, customer repairs, virtual sales and exports;
- Accurately reported to upper management and HO on daily, weekly and monthly analysis of trade.
- Responsible for visual merchandising and inventory control including receiving and handling deliveries, maintaining optimal stock levels, reporting any discrepancies, stocktaking and inventory counts.
Key holder
ROGER VIVIER
Bicester
12.2018 - 03.2022
Sales Consultant
Swarovski
Bicester
12.2017 - 12.2018
Education
City& Guilds Level 7 Art&Animation Train2Game -
Certified Computer Aided Designer -
Link Academy
Skills
- Team-builder and customer oriented
- Key holder abilities
- Data analysis and KPI management
- Visual Merchandising and display management
- Stock organisation, stocktaking and delivery management
- Experience with Cegid, SAP, Adyen & Lyra
- Proficient in MS Office
Timeline
Sales Supervisor
Aquazzura
11.2022 - Current
Key holder
ROGER VIVIER
12.2018 - 03.2022
Sales Consultant
Swarovski
12.2017 - 12.2018
City& Guilds Level 7 Art&Animation Train2Game -
Certified Computer Aided Designer -
Link Academy
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