Gabriela Kreuziger

• Leading the implementation of a Payment Platform and its satellite systems
• Planning and execution of large Payment platform releases
• Representing Payment Squad releases in CAB and Executive CAB meetings
• Stakeholder management
• Implementation management and delivery of all scale changes in Non-production and Production environments

Main projects:

• ATM Modernization - replace existing ATM Solution with a new solution and vendor.
• Future Cheques: Implement New regulatory requirements process Cheque image clearing
• Open Banking: open-source API and App store for banks that empower financial institutions to enhance their digital offering secure and rapid plug-ins an ecosystem for 3rd party applications and services
• Various Electronic Payments and Card platform upgrades
• Payment Resilience and Performance improvements releases
• Various platforms, applications and data migration at the end of service life

• Lead the end-to-end delivery of quarterly releases for Group Division Reporting Systems from requirements and scope definition to build, test and delivery into Production.
• Chair Change Board weekly meeting where all changes regarding Group Division Reporting Systems were discussed and approved.
• Define release strategy, configuration management, environment management and strategy.
• Define release deliverables, release process and governance.
• Ensure the release is following best practices implementation.
• Stakeholder Management
• Work with all parties to define the budget for further releases.
• Working with business lines, projects and programs to understand the requirements for each release scope.
• Releases planning and resource allocation.
• Setup of a new Business Support team to provide ongoing business as usual support for the financial reporting systems and to support the delivery of ongoing statutory, regulatory and internal management reporting changes.

Achievements:

• Joining Lloyds as one of the few external members of the newly created Business Support team, the main challenge for business was to communicate with IT to move from an IT driven release scope to a business-driven scope. Also, the cost of implementation was high and without an IT background, it was always hard to understand the estimates and potentially challenge them.
• Using my background and experience in IT, I helped the business by reviewing the end-to-end delivery process, the release strategy, the release deliverables and estimates. At the end of 2015 we’ve been running an exercise of reviewing estimated IT budget for 2016 that has been finalized with a reduction to the original estimate of £1.4mil.
• Successful migration of SAP Financial Consolidation and SAP BW from Oracle Database to SAP Hana.

• Leading a team of +40 team members (software developers, functional consultants, QA and architects) allocated onsite and offshore (UK, India, Argentina and Poland), we have delivered changes of different scales onto SAP Banking Services and SAP Banking Warehouse platforms.
• Weekly review meetings for supplier performance review and resource forecast.
• Managing the overall cost planning and resources for the development team.
• Member of Product deployment CAB meetings
• Member of Design Authority forum to review and approve the design for all changes regarding SAP Banking Services and SAP BW platforms.

Achievements:

• Being part of the Target Operation Model (TOM) team, I’ve been leading the area of creating the SAP Application Development capability for Banking Delivery Centre. The main focus of this capability was to ensure a smooth transfer from the program structure to a Maintenance SAP Delivery organization model.
• As part of TOM, I’ve defined and implemented the capability roles and responsibilities, hiring and retention strategy and the job descriptions for each role.
• With support and valuable input from my team members, I’ve defined and implemented the development lifecycle processes for SAP Banking Services and SAP Business Warehouse, integrating these new processes and templates into Nationwide framework.
• As the first BDCS SAP Application Delivery lead and with support from a brilliant team, we’ve delivered the first Banking Delivery Centre major Release consisting in:
• Migrating current account from the legacy platform onto the SAP Core Banking platform
• Launching new Current Account products: Flex Plus, Flex Direct and Flex One
• Implementing several SAP support packs and solution upgrade for SAP Core Banking and SAP Business Warehouse.
• Having an enthusiastic and professional team on my side, we have implemented a solid software development best practice for Technical QA, SDL processes, helping to reduce the number of incidents into production.
• In collaboration with BDC teams and BAU teams we have created the methodology and governance of environments management and software version control to progress from a serial to a parallel SAP development landscape, enabling concurrent projects to run in parallel. This helped Nationwide to develop two major releases in parallel and to run Production Support tracks simultaneously.
• In Collaboration with Environments management team we have created a robust SAP Release strategy to ensure a manageable transport path which supports several test environments, ensuring Nationwide a flexible approach to testing, saving costs by running releases in parallel into a fully controlled software version environment

• Managed a diverse team of developers and analysts during large-scale technology transformation projects involving implementation of latest versions of SAP software.
• Few of the most representative projects are represented below:

o El Corte Ingles (Madrid, Spain)
Implementing SAP Banking Services 6.0 (SAP BPP 2.0) to allow customers to process credit/debit cards and accounts transactions.

o Al Khaliji Commercial Bank (Doha, Qatar)
Implementing SAP Banking Services solution to a newly created commercial bank in Doha
Defining and modelling all retail and corporate business processes for this green field bank. Implementing a whole strategy based on SAP modules

o ABM AMRO Bank (Amsterdam, Nederland)
Implementing SAP Banking Services – Liquidity Management to support the Cash management (Cash pooling) cross ABM AMBRO worldwide entities.

o National Bank of Bulgaria (Sofia, Bulgaria)
A large project to implement a modern module-based system covering the business processes across the bank, to improve audibility and providing basis for compliance with existing policies and practices of European Central Bank.