Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Gabriela Gomes

Gabriela Gomes

London

Summary

Part 1 BA Architecture graduate of Ravensbourne University eager to start a role where I can develop and learn new skills. Using software skills and knowledge of building and construction management, I believe I can help deliver projects efficiently. I aim to put into practice transferable skills from my degree and career experience in admin assistant as well as others. I am considered a hardworking individual who possesses the management skills required for leadership, organisation, and presentation. Any opportunity to expand my skill-set and knowledge is of utmost importance to me right now.

Dynamic and self-motivated Interior Designer with a strong focus on creative design solutions. Proficient in both physical and digital design processes, including Rhino/SketchUp for digital proposals, site analysis, scaled plans, and rendering. Skilled in Adobe Illustrator, Photoshop, and AutoCAD. Highly responsible and collaborative team player with a dedication to achieving optimal outcomes. Committed to continuous learning and career advancement in the design field. Driven individual with keen eye for guest satisfaction and operational excellence. Demonstrates exceptional organisational skills and proficiency in team management. Ready to contribute to success of Interior Designer role.

Overview

7
7
years of professional experience
8
8
years of post-secondary education

Work History

Assistant hotel manager

Travelodge
London
08.2023 - Current
  • Managed financial documents, payments, and banking transactions
  • Handled internal and external emails and invoice request oversaw daily financial postings, budget management, and staff meetings
  • Streamlined hotel operations by implementing efficient management strategies.
  • Improved guest relations with effective communication and problem-solving skills. Handling over 50 customer calls per day/ Increased sales by 10%
  • Managed maintenance tasks, ensured a clean and hospitable environment for guests.
  • Trained new staff for enhanced service delivery.
  • Ensured regulatory compliance with thorough record keeping and reporting tasks.
  • Handled customer complaints, resulted in improved customer service ratings.
  • Conducted regular staff meetings to improve internal communication within the team.
  • Delegated duties effectively amongst junior staff members, maximised efficiency of daily operations.
  • Oversaw delivery of financial and operational functions, reviewing customer feedback to ensure action plans were in line with customer needs.

Hotel administrator

Travelodge
London
08.2018 - 09.2023
  • Reduced guest complaints by implementing an efficient check-in system.
  • Improved hotel reputation for excellent customer service.
  • Streamlined room allocation process to reduce waiting times.
  • Enhanced customer satisfaction with meticulous attention to detail during room inspections.
  • Organised special events and celebrations to boost hotel's social engagement.
  • Collaborated with housekeeping team, ensuring immaculate rooms at all times.
  • Provided comprehensive training for new staff members which resulted in better performance levels.
  • Facilitated smooth daily operations of the hotel for enhanced efficiency and profitability.
  • Implemented cost-saving measures whilst maintaining high-quality standards of service.

Barista

GBK
London
10.2017 - 08.2018
  • Provided a welcoming atmosphere to customers, promoting return visits.
  • Enhanced bar efficiency by keeping work areas tidy and well-stocked.
  • Delivered exceptional service to customers for their enjoyment and comfort.
  • Addressed any customer complaints or issues promptly, ensuring customer satisfaction.
  • Performed cash handling duties accurately to maintain financial integrity.
  • Trained new staff members on café operations, fostering teamwork and consistency.

Freelance junior interior designer

Kia Designs
London
02.2018 - 06.2018
  • Developed innovative design concepts by sketching initial ideas and incorporating client feedback.
  • Enhanced customer satisfaction with creative and functional space utilisation in residential projects.
  • Prepared detailed drawings for refurbishment projects to ensure smooth execution.
  • Coordinated with architects, enhancing communication and reducing project delays.
  • Conducted market research to stay updated on the latest interior design trends.
  • Contributed to successful exhibition designs by creating engaging visual displays.
  • Utilised CAD software effectively for creating realistic 3D models of proposed designs.
  • Selected materials for interiors based on durability, aesthetics and cost considerations resulting in balanced designs.
  • Drafted proposals that secured major contracts from potential customers due to compelling presentation styles.

Education

Bachelor of Arts - BA Architecture

Ravensbourne University
London
01.2018 - 12.2021

Art Diploma - 3D design

Newham Sixth Form College
London
01.2015 - 12.2018

Skills

  • Interior design concepts and principles
  • Space planning and layout design
  • Proficient in Rhino, Sketchup, Illustrator, InDesign
  • Data visualisation using Rhino and Grasshopper
  • Adobe Photoshop and InDesign for graphic design and presentations
  • Intermediate knowledge of Microsoft Excel for data collection and analysis
  • Strong organisational and time management
  • Budgeting proficiency
  • In-Depth regulatory compliance
  • Advanced microsoft office
  • Inventory control
  • Staff training
  • Profit maximisation strategies
  • Front office operations
  • Marketing and promotion knowledge

Languages

English
Advanced
C1
Portuguese
Advanced
C1
Spanish
Advanced
C1

Timeline

Assistant hotel manager

Travelodge
08.2023 - Current

Hotel administrator

Travelodge
08.2018 - 09.2023

Freelance junior interior designer

Kia Designs
02.2018 - 06.2018

Bachelor of Arts - BA Architecture

Ravensbourne University
01.2018 - 12.2021

Barista

GBK
10.2017 - 08.2018

Art Diploma - 3D design

Newham Sixth Form College
01.2015 - 12.2018
Gabriela Gomes