Summary
Overview
Work history
Education
Skills
Certification
Languages
HOBBIES
Timeline
Generic
Gabriel Zlatev

Gabriel Zlatev

Twickenham,UK

Summary

Sales and customer service professional with international experience in real estate and retail. Strong expertise in sales strategies and team management, consistently resolving customer complaints and enhancing team performance. Committed to continuous learning and development, ready to contribute effectively in dynamic environments.

Overview

4
4
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work history

Supervisor

AmicGroup
London, UK
01.2024 - 06.2025
  • Monitored sales performance and identified areas for improvement.
  • Handled customer complaints effectively to enhance satisfaction.
  • Trained staff to meet sales targets and improve overall performance.
  • Acted as a liaison between staff and management to streamline communication.
  • Conducted regular maintenance checks to ensure operational efficiency.

Selling Assistant

AmicGroup
London, UK
07.2022 - 12.2023
  • Organised and stocked products to enhance accessibility and visibility.
  • Completed cashiering responsibilities accurately, reducing discrepancies in financial reporting.
  • Promoted product features to drive sales and customer engagement.
  • Maintained up-to-date knowledge of new products to inform customer decisions.
  • Explained benefits of products to assist customers in making informed choices.

Real Estate Sales and Marketing

Home2U
Varna, Bulgaria
08.2021 - 05.2022
  • Contributed to online property marketing initiatives
  • Organised client meetings and conducted property tours.
  • Enhanced client interactions
  • Engaged in targeted sales training workshops
  • Used Microsoft Word and other software tools to create documents and clear communications.

Gym Receptionist

IDOL GYM
Silistra, Bulgaria
01.2021 - 07.2021
  • Engaged with and provided assistance to gym members.
  • Managed memberships and daily check-ins
  • Executed payment processing and upheld accurate records
  • Ensured reception area remained clean and inviting
  • Scheduled personal training sessions to maximise trainer productivity and satisfaction of members' fitness needs.

Education

Bachelor of Computing - Computing

Solent University
City of London
10.2022 - 05.2026

Graduated college - Еeconomic informatics

PGSUAU "Atanas Burov"
Silistra,Bulgaria
09.2017 - 05.2021

Skills

  • Customer relationship management
  • Task prioritisation
  • Customer Service
  • Sales and communication
  • Stock management
  • Team leadership
  • Client scheduling
  • Property marketing
  • Data analysis
  • Organisational skills

Certification

  • Propertymark Level 3 CIPA Lettings & ARLA

Languages

English, Bulgarian
Native language
English
Beginner
A1
Bulgarian
Beginner
A1

HOBBIES

  • Over five years of gym training
  • Enjoy sports such as football, tennis, and Formula 1
  • Love reading books (mainly sales and business to improve skills)
  • Listening to podcasts


Timeline

Supervisor

AmicGroup
01.2024 - 06.2025

Bachelor of Computing - Computing

Solent University
10.2022 - 05.2026

Selling Assistant

AmicGroup
07.2022 - 12.2023

Real Estate Sales and Marketing

Home2U
08.2021 - 05.2022

Gym Receptionist

IDOL GYM
01.2021 - 07.2021

Graduated college - Еeconomic informatics

PGSUAU "Atanas Burov"
09.2017 - 05.2021

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Gabriel Zlatev