Gabriel Tam
Sales Manager
New Malden,London
Summary
Results-driven sales performer with solid history of success in bringing in new customers, managing revenue streams and maintaining solid account relationships. Continuously monitor competitors and research market conditions to stay responsive and successful in dynamic environments. Persuasive negotiation and program management abilities.
Performance-oriented Sales Leader offering exceptional record of achievement over 10+ years career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Educational Consultant
Oxford University Press
2021.09 - 2023.12
- Updated school curriculum to integrate technology and enhance quality of student education.
- Collaborated with school board officials to assess areas for improvement in curricula, classrooms, testing and student activities.
- Developed and facilitated Putoghua and English classes to promote cultural knowledge and exchange.
- Analyzed and restructured educational programs to comply with board regulations.
- Coordinated training and professional development courses for teachers and school administrators to create new teaching strategies that encourage student learning.
- Organized committees, workshops and conferences to promote social and intellectual welfare of students.
- Improved teacher retention by 90% by empowering teachers to succeed, providing support and creating better working conditions.
- Researched and incorporated current trends and data into standard curriculum for Science, Import titles, and Junior Secondary Mathematics.
- Developed workforce training programs to improve organizational efficiency.
- Negotiated contracts and delivery plans with vendors.
Senior Sales Manager
Oxford University Press
2015.09 - 2021.09
- Lead 17 members to: Formulate marketing strategies and action plans in expanding existing key accounts and penetrating new business Understand, analysis and develop a territory planning to each members quarterly Conduct “Plan Do Check Act” pipeline management to monitor sales activities
- Set a specialty pricing strategies for tender bidding Achieve sales and other KPI targets Develop and coach members on selling skill, industry knowhow and product knowledge
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Investigated competitive landscape to anticipate negative business impacts.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Evaluated performance against goals and implemented appropriate development plans.
Account Manager
Oxford University Press
2007.09 - 2015.09
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Monitored and analyzed customer feedback to identify opportunities for improvement.
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
Marketing Executive
Ogilvy Public Relations
2006.09 - 2007.06
- Developed technical and non-technical marketing presentations, public relations campaigns, articles, and newsletters.
- Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
- Developed new branding strategies and marketing collateral to foster business development and achieve revenue targets.
- Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
Education
Bachelor of Science - Public & Administration Management
11.2007
Visas and Nationality service(UK Naric – CEFR level C1)
UK NARIC has performed an evaluation of my qualification. The level of English language for the above degree course is considered to meet the requirements of CEFR level C1.
High School Diploma -
08.2005
- Dean's List, 2005
High School Diploma -
08.2003
Skills
- Brand-building strategies
- Business growth and retention
- Performance tracking and evaluations
- National accounts management
- Strategic account development
- Analytical problem solver
- Vendor management
- Systems and software programs
- Sales presentations
- Database Management
- Coaching and mentoring
Accomplishments
- Managed the Star award winning sales team winning sales team at Oxford University Press.
- Created a company-wide, comprehensive training program for all sales team members.
- Promoted to Regional Sales Manager after 5 successful years in the sales department.
Certification
UK Naric – CEFR level C1
Languages
English
Native language
Chinese (Mandarin)
Proficient
C2
Chinese (Cantonese)
Proficient
C2
Timeline
Educational Consultant - Oxford University Press
2021.09 - 2023.12
Senior Sales Manager - Oxford University Press
2015.09 - 2021.09
Account Manager - Oxford University Press
2007.09 - 2015.09
Marketing Executive - Ogilvy Public Relations
2006.09 - 2007.06
City University of Hong Kong - Bachelor of Science, Public & Administration Management
HKU SPACE - High School Diploma,
Caritas Institute - High School Diploma,