Summary
Overview
Work history
Education
Skills
Languages
Accomplishments
Timeline
Generic

GABRIEL GOMES FREIRE

Stevenage,Hertfordshire

Summary

Highly ambitious professional with background in administration, marketing and advertising. Expertise in business management, forecasting and client needs assessments. Customer-oriented, dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in and team development.

Overview

11
11
years of professional experience

Work history

Research analyst

Swaps Monitor
London
01.2023 - Current
  • Financial Market Research and Analysis
  • Synthesised vast amounts of information, enabling streamlined reporting processes.
  • Guided investment decisions by providing in-depth financial analysis.
  • Analysed complex data sets for insightful market trends.
  • Developed forecasting models to predict future market trends accurately.

Data Analyst

Amazon
London
07.2022 - 12.2022
  • Coordinated statistical data analysis, design and information flow.
  • Analysed and presented data using SQL, Python and Tableau.
  • Prepared schema data models for improved automation.
  • Improved data integrity with rigorous auditing and cleansing.
  • Participated in requirements meetings and data mapping sessions to understand business needs.
  • Developed database objects, including tables, views and materialised views using SQL.
  • Analysed large datasets, drawing meaningful conclusions and providing actionable recommendations.

Account Specialist

Amazon
London
10.2017 - 05.2022
  • Delivered an exceptional level of service to customers by listening to concerns and answering questions.
  • Monitoring of multiple CRM databases in order to track clients' performance across different marketplaces, in Europe, Asia and North America.
  • Adeptly handled high profile mediation cases, most notably with the FEVAD public body for e-commerce resolution, in France.
  • KYC analysis of customers' backgrounds in order to evaluate account risk.
  • Achieved mitigation of company's loses by identifying possible abuse and fraudulent MOs on the platform.
  • Helped new staff acclimate to customer service team and mentored on strategies for success.

Administrative Manager

Blue City International
London
11.2016 - 10.2017
  • Monitored and controlled office inventory to ensure adequate supply levels, timely product ordering and efficient management of company resources.
  • Prepared expenditure budgets for all departments as per advise of the directors.
  • Tracked and recorded team expenses and reconciled banking accounts to maintain accurate, current and compliant financial records.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Liaised communication with important partners, such as banking, law firm, accounting.
  • Made travel arrangements by researching and scheduling flights and hotel accommodations.
  • Input current metrics into tracking documents and spreadsheets and prepared reports.
  • Maintained high standards of accuracy and quality in data entry and recordkeeping.

Sales Assistant

Inditex group
London
10.2015 - 11.2016
  • Received and processed product returns.
  • Met customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Sales Associate

HSBC Brazil
Sao Paulo, Brazil
06.2014 - 06.2015
  • Negotiated and closed deals with aided support from sales managers.
  • Educated customers on product and service offerings.
  • Maintained knowledge of current products and services provided by the bank.
  • Fostered relationships with customers to expand customer base and enhance loyalty and retention.
  • Assisted customers with product implementation.

Education

Bachelor of Science - International Relations

Escola Superior De Propaganda E Marketing
Sao Paulo
2015

Skills

  • Project management
  • Risk management processes and analysis
  • Data management
  • Client assessment and analysis
  • Windows 7 expertise
  • Skilled at various CRM systems
  • Record maintenance
  • Payment processing
  • Staff training and mentorship
  • Data quality assurance processes
  • Data analysis
  • Research and analysis

Languages

  • Portuguese (Native)
  • English (Fluent - IELTS of proficiency)
  • French (Fluent - Certification CILFAC and DALF of proficiency)
  • Spanish (Fluent)

Accomplishments

  • Consultancy in business negotiation during the Music, Sound and Illumination fair, Shanghai, October 2010.
  • Harvard National Model United Nations HNMUN, February 2012.
  • SOP council setup for improvement on off-sites communications at Amazon, August 2019.

Timeline

Research analyst

Swaps Monitor
01.2023 - Current

Data Analyst

Amazon
07.2022 - 12.2022

Account Specialist

Amazon
10.2017 - 05.2022

Administrative Manager

Blue City International
11.2016 - 10.2017

Sales Assistant

Inditex group
10.2015 - 11.2016

Sales Associate

HSBC Brazil
06.2014 - 06.2015

Bachelor of Science - International Relations

Escola Superior De Propaganda E Marketing

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GABRIEL GOMES FREIRE