Detailed orientated individual experienced in administrative procedures. Oversees day-to-day duties with strong planning and organisation skills to delivers projects in timely manner. Administrative leader experienced in business operations and team oversight. Seeks opportunities to improve processes, procedures and practices. Excels with minimal supervision and decisively approaches problems.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
General Manager
Ferd Global Import & Logistics Resources LTD
Agbor, Delta State, Nigeria, Nigeria
12.2021 - 09.2024
Plan budget, monitor revenues and expenses, develop and implement marketing strategy, manage staff and assign duties as needed.
Developed strategic business plans, enhancing corporate vision and objectives.
Fostered a high-performance culture, resulting in increased productivity.
Built high-performing teams to achieve organisational objectives.
Introduced effective cost control measures, reducing unnecessary expenditure.
Delivered results under pressure to meet tight deadlines.
Oversaw all aspects of daily operations, ensuring smooth running of the organisation.
Identified and resolved operational issues impacting productivity, performance or profitability.
Streamlined communication processes for improved team collaboration.
Operations Manager
Ferd Farms LTD
Agbor, Delta State
09.2018 - 09.2024
Overseeing the day-to-day operations of the farm (family owned) with 4000 bird laying capacity
Feed sourcing, scheduling of regular vaccinations, deworming, debeaking of birds when necessary, and handling inventory and payroll management responsibilities as well.
Reduced overhead costs through efficient resource allocation and budget management.
Led teams to achieve business objectives on time and within budget constraints.
Managed vendor relationships to ensure timely delivery of services.
Developed risk mitigation strategies, ensured business continuity during crises.
Managed inventory efficiently to minimise stockouts and overstock situations.
Maintained smooth-running business operations by delegating priorities to staff abilities.
Branch Manager
Kirmac Collision
New Westminster, BC
11.2017 - 06.2018
Monitor sales and other financial metrics daily, participate in monthly financial review, Responsible for proper inventory management and training of the staff including conducting employee performance review.
Developed and implemented strategies for increased customer satisfaction.
Managed daily operations to ensure smooth running of the branch.
Coordinated with other branches for seamless service delivery.
Liaised with clients, resulting in strong relationships and repeat business.
Led team meetings to foster communication and collaboration.
Optimised financial procedures for improved fiscal management.
Assistant Manager
Kirmac Collision
New Westminster, BC
03.2017 - 11.2017
Observing job performance and coaching best practices, conducting employee performance review, Assist with daily administrative duties.
Improved customer service by implementing new procedures and protocols.
Minimised inventory loss for improved profit margins.
Increased staff productivity by providing comprehensive training programmes.
Ensured health and safety compliance, maintaining a safe working environment for all staff members.
Conducted team meetings on a regular basis, promoting open communication within the team.
Developed strong relationships with suppliers, ensuring timely delivery of products.
Provided excellent customer service leading to repeat business and customer loyalty.
Assisted in recruitment process to build an effective workforce.
Managed cash registers accurately reducing discrepancies at end of day reconciliation.
Handled stock control duties diligently preventing overstocking or shortages.
Estimator
Kirmac Collision
New Westminster, BC
05.2015 - 03.2017
Perform quality control, provide either written or verbal estimates of possible repairs to be carried out, review estimates before submitting to insurance companies for approval prior to commencing repairs.
Improved transparency with clients by providing detailed breakdowns of proposed costs.
Liaised with suppliers to secure best prices for materials and services.
Kept up-to-date with latest industry trends and technologies to enhance estimation accuracy.
Maintained meticulous records of all estimations for future reference and analysis.
Managed multiple estimations simultaneously whilst maintaining high standards of accuracy and organisation.
Performed regular checks on ongoing projects against initial estimates to highlight any discrepancies early.
Kept abreast with latest regulatory and legislative requirements to maintain compliance.
Education
Bachelor of Arts - Finance and Economics
School of Business and Economics
Algoma University, Sault Ste. Marie, Ontario
09.2010 - 06.2014
Master of Business Administration - Business Administration
University of Bolton, Greater Manchester Bus. Sch
Bolton
09.2024 -
Skills
Fast learner
Approachable
Team player
MS Office Suite (Word, Excel, PPT, Outlook)
Mitchell Estimating
Audatex
Tableau
Supply chain management
Inventory control
Operational strategy
Languages
English
Upper intermediate (B2)
Timeline
Master of Business Administration - Business Administration
Senior Accounts Payable Specialist at SILVER TIARA LOGISTICS LIMITED (A Subsidiary of STERLING GLOBAL OIL RESOURCES LIMITED)Senior Accounts Payable Specialist at SILVER TIARA LOGISTICS LIMITED (A Subsidiary of STERLING GLOBAL OIL RESOURCES LIMITED)