Timea Kovacs

Dedicated and empathetic professional with over 20 years of experience in customer service and retail, including high-pressure roles that required strong problem-solving, multitasking, and communication skills. Renowned for maintaining composure under pressure, working effectively both independently and as part of a team, and building positive, respectful relationships. Holds a First-Class Honours degree in Business and Management, where key skills in resilience, time management, and teamwork were developed and reinforced through academic and workplace experience. Qualified First Aider, committed to promoting health, safety, and well-being in dynamic environments. Proficient in basic computer and administrative tasks, and adaptable to fast-paced environments. Currently completing GCSE Mathematics (June 2025) to further strengthen logical reasoning and critical thinking.

Passionate about applying these transferable skills in a Prison Custody Officer role, with a strong commitment to integrity, offender rehabilitation, and people-centred support.