Gabin Le Diouris

• Determined business plan, mission statement and vision.
• Understood trends and developments in Sunglasses market.

I was able to work in this establishment during the summer season in biarritz in france, this last job gave me a lot whether it was in the love for this work or even the progression that I gained; I started as a runner then waiter to finish as head waiter.

I really found myself some precious quality such as :

-customer relations

-sales

-Team management

• -managing a large number of customers at the same time. Managed a team of waiter to ensure successful delivery of services and customer satisfaction
• Developed lasting relationships with customers through attentive service and engaging conversation, resulting in repeat business
• Collaborated with kitchen staff to ef:ciently manage orders and ensure timely delivery of meals to customers
• Developed a deep understanding of menu items and specials, allowing for detailed and accurate descriptions to customers

My background is rooted in the agri-food industry, where family members hold pivotal roles within large-scale distribution. Growing up amidst individuals who flourished in this sector, I cultivated a genuine passion for the industry. From an early age, I actively contributed to hypermarket operations, gaining hands-on experience in diverse facets, ranging from shelf stocking to managing purchase orders.

• Collected orders from delivery warehouse, strategically loading goods into delivery vehicle according to delivery routes.
• Interacted politely and professionally with customers, building and maintaining positive relationships
• Contacted suppliers to resolve price, quality and delivery issues.

• Greeted customers in a friendly and professional manner
• Handled customer complaints calmly and professionally, resolving customerissues in a timely manner
• Learned and followed all store policies and procedures, resulting in fewermistakes and improved customer service
• Utilised sales techniques and strategies to build customer relationships andclose sales.

• Provided knowledgeable and friendly recommendations to customers to maximize sales and customer satisfaction
• Demonstrated a strong work ethic ,resulting in consistent high-quality products and services