Fyaz Deen
Nuneaton,WAR
Summary
Detail-oriented professional with expertise in customer service, communication, and regulatory compliance. Proficient in accounting, retail software, and point of sale operations, with a proven ability to take initiative and deliver results. Multilingual capabilities enhance adaptability in diverse environments. Committed to leveraging skills to drive operational excellence and support business goals.
Overview
38
38
years of professional experience
4
4
years of post-secondary education
Work History
Sales Assistant
Machine Mart
Coventry, WAR
10.2023 - Current
- Collaborated effectively with team members to meet sales targets.
- Utilize in-depth product knowledge to tailor recommendations to customer needs.
- Occasionally managing shop.
- Demonstrated products effectively leading to increased sales conversions.
- Highest Sales within Coventry Branch for 2024
Restaurant Owner and Chef
Crave Coffee and Deserts limited
Nuneaton
01.2016 - 10.2023
- Managing entirety of businesses processes Such as HR, marketing, and staff management etc to maintain smooth running of company
- Product knowledge and development to appeal and cater towards new and existing client base
- Serving over 100 customers on daily basis.
- Customer service skills, dealing with queries and complaints whilst in high-pressured environments
Driving Instructor
Self-employed
Coventry/Nuneaton
01.2009 - 01.2016
- Teaching students how to drive whilst maintaining utmost safety for themselves and others on road
- Staying up to date and complying with DVLA and DVSA developments and policy
- Dealing with diverse range of customers in Non-judgemental and calm manner even during high pressure
- Tailoring teaching and communication approach to suit those of varied skill level to deliver training effectively
Sales & Events Senior Manager
Friends Corner Function Co-Ordinators Ltd
Coventry
01.1987 - 12.2006
- Directed all aspects of event coordination, staff supervision, and customer engagement.
- Built and maintained strong client relationships, ensuring satisfaction and repeat business.
- Supervised and trained staff, promoting culture of excellence and teamwork.
- Monitored industry trends to maintain competitive edge and offer innovative solutions.
Education
5 O-levels -
Alderman Smith Secondary School
Nuneaton 01.1982 - 01.1986
National Diploma - Science
North Warwickshire and Hinckley College
Skills
- Customer service
- Communication skills
- Regulatory compliance
- Accounting
- Retail software proficiency
- Multilingual
- Point of sale operation
- Initiative taking
Languages
Urdu
Fluent
Punjabi
Fluent
English
Native
Timeline
Sales Assistant
Machine Mart
10.2023 - Current
Restaurant Owner and Chef
Crave Coffee and Deserts limited
01.2016 - 10.2023
Driving Instructor
Self-employed
01.2009 - 01.2016
Sales & Events Senior Manager
Friends Corner Function Co-Ordinators Ltd
01.1987 - 12.2006
5 O-levels -
Alderman Smith Secondary School
01.1982 - 01.1986
National Diploma - Science
North Warwickshire and Hinckley College
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