Fuhad Raheem
Bexleyheath,Kent
Summary
Friendly and approachable, bringing strong communication and problem-solving skills suited for customer service environments. Demonstrates keen ability to listen and respond to customer needs, ensuring satisfaction and loyalty. Ready to drive positive customer experiences and contribute to success of a customer facing role.
Overview
2
2
years of professional experience
Work History
Sales assistant
Metric and Partners Ltd
01.2023 - 02.2024
- Improved customer service by efficiently handling queries and complaints.
- Assisted customers with product selection for optimal satisfaction.
- Fostered a welcoming store environment by maintaining clean and well-organised displays.
- Offered personalised shopping advice to enhance customer experiences.
- Ensured stock replenishment in a timely manner to maintain product availability.
Customer assistant
Emmy Care - Ikorodu
Ikorodu
08.2022 - 01.2023
- Delivered exceptional customer service, fostering welcoming environment that encouraged repeat business
- Maintained optimal customer service levels during peak times by effectively multitasking
- Resolved 20+ customer inquiries daily via phone, demonstrating excellent communication and problem-solving skills
- Handled cash and card payments with 100% accuracy and provided fast checkout service, prioritizing customer satisfaction.
Education
Higher National Diploma - Computing and IT
London South East Colleges
09.2024 -
High School Diploma -
JECO College
09.2016 - 08.2022
Skills
- Customer Service
- Communication
- Sales
- Teamwork
- Time Management
- Adaptability
- Problem-Solving
- Attention to Detail
- Positive Attitude
- Product Knowledge
References
References available upon request.
Timeline
Higher National Diploma - Computing and IT
London South East Colleges
09.2024 -
Sales assistant
Metric and Partners Ltd
01.2023 - 02.2024
Customer assistant
Emmy Care - Ikorodu
08.2022 - 01.2023
High School Diploma -
JECO College
09.2016 - 08.2022
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