Fromence Mwaningo Chawana
Mombasa ,Kenya
Summary
Disciplined and safety‑driven fuel operations professional with 10+ years of experience at ENOC Dubai, progressing from Sales Attendant to Shift Supervisor. Strong expertise in HSSE compliance, wet stock management, emergency readiness, customer service leadership, cash reconciliation, and forecourt operations. Proven ability to lead teams, maintain zero‑incident environments, and optimize station performance in high‑volume locations.
Overview
1
1
Certification
3
3
years of post-secondary education
11
11
years of professional experience
Work History
Shift Supervisor
ENOC( Emirates National Oil Company)
10.2019 - Current
•Supervise daily forecourt operations, ensuring compliance with ENOC HSSE standards.
• Oversaw fuel handling, wet stock receiving, and variance control.
• Conducted daily sales monitoring, POS reconciliation, and operational reporting.
• Leading and motivating staff to maintain high customer satisfaction and service quality.
• Training staff on safety protocols, emergency readiness, and operational procedures.
• Ensure smooth shift operations through structured task allocation and workflow management.
• Managing inventory through FIFO and maintained accurate stock records.
• Monitoring Staff Welfare, Health and Safety to Ensure Zero Injuries
Retail Fuel Forecourt Salesperson
ENOC (Emirates National Oil Company)
12.2015 - 09.2019
• Received wet stock and ensured proper fuel handling procedures.
• Promoted products and supported retail sales growth.
• Delivered excellent customer service and resolved customer concerns.
• Maintained forecourt cleanliness, safety, and operational readiness.
Education
Diploma of Higher Education - Certified Public Accountant (CPA)
Vision Institute of Professionals
Mombasa 01.2012 - 06.2015
Skills
SAP System for Daily Sales and Cash Reconciliation
POS & Retail Systems
Fuel Pump Operations
Wet Stock Reconciliation Tools
HSSE Reporting Systems
Microsoft Excel & Daily Reporting Tools
Emergency Response Plans
Certification
- Fire Fighting Certicate
- First Aid Certificate
- HSE certificate
- SAP Certificate
Timeline
Shift Supervisor
ENOC( Emirates National Oil Company)
10.2019 - Current
Retail Fuel Forecourt Salesperson
ENOC (Emirates National Oil Company)
12.2015 - 09.2019
Diploma of Higher Education - Certified Public Accountant (CPA)
Vision Institute of Professionals
01.2012 - 06.2015