Summary
Overview
Work history
Education
Skills
EXPERIENCE
Timeline
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Freya McKechnie

Doncaster,South Yorkshire

Summary

I offer strong creativity and communication skills, combined with solid understanding of social media platforms. Knowledgeable about engaging audiences through compelling content and visual storytelling. Ready to use and develop writing, editing, and social media management skills in any entry level role.

Through my previous roles in Hospitality and Food Retail. I am also driven and adaptable, bringing strong background in customer service and team leadership. Skilled in managing operations and fostering positive work environment. Ready to enhance customer satisfaction and team performance.

Overview

4
4
years of professional experience
9
9
years of post-secondary education

Work history

Content Creator

Rupert's Candy Ltd
Doncaster
2024.10 - 2024.11
  • Produced compelling content by conducting thorough research.
  • Engaged with online communities to foster brand loyalty.
  • Crafted visually appealing posts using graphic design software.
  • Monitored social media channels, increased brand awareness.
  • Worked on multiple platforms simultaneously, enhanced digital presence.
  • Successfully delivered on tasks within tight deadlines.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Supported team by demonstrating respect and willingness to help.

.

Barista Maestro (Supervisor

Costa Coffee
Doncaster
2023.03 - 2024.09
  • Ensured customer satisfaction by providing top-quality coffee and beverages.
  • Provided a welcoming atmosphere to customers, promoting return visits.
  • Enhanced bar efficiency by keeping work areas tidy and well-stocked.
  • Performed cash handling duties accurately to maintain financial integrity.
  • Trained new staff members on café operations, fostering teamwork and consistency.

Food and Beverage Assistant

Best Western
Doncaster
2022.04 - 2023.05
  • Demonstrated exceptional customer service by promptly attending to diner's needs.
  • Collaborated effectively with kitchen staff for expedited order delivery.
  • Assisted in inventory management for efficient stock control.
  • Provided detailed menu information to customers, facilitating informed choice making.

Team Member

KFC
Doncaster
2021.05 - 2022.05
  • Achieved efficient workflow with proper time management.
  • Handled difficult customers, resulting in conflict resolution.
  • Ensured workplace cleanliness with regular maintenance tasks.
  • Managed cash register transactions for accurate record keeping.

Education

A-Levels - Photography

Hall Cross Academy
Doncaster
2021.09 - 2023.05

A-Levels - Graphic Design

Hall Cross Academy
Doncaster
2021.09 - 2023.05

A-Levels - Health and Social Care

Hall Cross Academy
Doncaster
2021.09 - 2023.05

GCSEs -

Hall Cross Academy
Doncaster
2017.09 - 2021.06

Skills

  • Graphic design
  • Marketing
  • Promotional marketing
  • Brand development
  • Live performance
  • Latte art
  • Customer service
  • Food preparation and safety
  • Quick learner
  • Teamwork and collaboration
  • Strong communication
  • Cash handling
  • Product knowledge
  • Staff education and training

EXPERIENCE

  • I have had work experience at the Fashion Studios in Manchester for Primark, where I did general tasks such as making tea and coffee while also observing and asking questions about all the processes they have in place. Especially, during the photoshoots.
  • As well as being a Content Creator, I ran the social media accounts at Costa while employed there.

Timeline

Content Creator

Rupert's Candy Ltd
2024.10 - 2024.11

Barista Maestro (Supervisor

Costa Coffee
2023.03 - 2024.09

Food and Beverage Assistant

Best Western
2022.04 - 2023.05

A-Levels - Photography

Hall Cross Academy
2021.09 - 2023.05

A-Levels - Graphic Design

Hall Cross Academy
2021.09 - 2023.05

A-Levels - Health and Social Care

Hall Cross Academy
2021.09 - 2023.05

Team Member

KFC
2021.05 - 2022.05

GCSEs -

Hall Cross Academy
2017.09 - 2021.06
Freya McKechnie