Freya Howarth

• Managed all social media platforms to enhance customer interaction.
• Researched market trends, delivered tailored content for audience engagement.
• Developed brand voice and social media presence by creating engaging content.
• Collaborated with cross-functional teams to ensure consistency in brand messaging across platforms.
• Implemented innovative ideas to improve the company's digital footprint.

• Provided leadership during busy periods to maintain excellent service levels despite high volumes of guests.
• Coordinated daily restaurant operations, ensuring high quality service delivery at all times.
• Established effective communication channels between front and back of house teams for smoother operation.
• Handled difficult customer situations calmly, retaining their loyalty and repeat business.
• Maintained impeccable cleanliness standards throughout the restaurant, promoting a welcoming atmosphere for guests.
• Collaborated closely with kitchen staff to ensure consistent food quality and presentation for heightened guest satisfaction.

Successfully obtained a competitive opportunity to host and produce my own on hour show at Radio Northwich, this included preparing songs and promoting the station for future gigs whilst at the same time creating a relatable and joyful atmosphere for listeners to kick start their day.

• Worked effectively under pressure during peak hours, ensuring timely services.
• Facilitated table settings and arrangement for optimal space utilisation.
• Dealt efficiently with unexpected situations like food allergies or special requests.
• Ensured cleanliness and organisation of assigned tables for a comfortable environment.

• Delivered exemplary customer service by promptly taking and preparing orders.
• Collaborated effectively with team members for efficient service provision.
• Assisted baristas with coffee grinding tasks facilitating quicker order fulfilment.
• Restocked shelves as necessary maintaining adequate supply levels.