Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Freya Hartley

St Ives,Cambrideshire

Summary

Dedicated professional with a strong foundation in customer service, health and safety compliance, and food safety knowledge. Recognised for excellent communication skills, resourcefulness, and the ability to remain calm under pressure. A reliable and resilient team player with proven problem-solving abilities and a commitment to maintaining high standards in challenging environments.

Overview

1
1
year of professional experience

Work History

Freya's Little Bakery

self employed
Saint Ives, Cambridgeshire
07.2024 - Current
  • High level of customer service, liaised directly with customers to understand specific requirements. Demonstrated respect, friendliness and a willingness to help wherever needed.
  • Quickly learned and applied new skills, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Completed customer orders with speed and accuracy.
  • Used Microsoft Word and other software tools to create documents and clear communications.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Increased customer satisfaction by resolving issues.

Education

GCSE'S - English Literature/Lang, Maths, Combined Science, Food and Technology, History, Child Developmentt.

St Ivo Academy
Saint Ives, Cambridgeshire
09.2022 - 06.2024

A-Levels - Biology, Chemistry, Psychology, EPQ.

Cambridge Academy of Science and Technology
Cambridge, Cambridgeshire
09.2024 -

Skills

  • Excellent Communication skills
  • Friendly, hard working, and a team player
  • Reliable, resilient and able to work under pressure
  • Resourcefulness
  • Social media marketing
  • Calm under pressure
  • Problem-solving
  • Health and Safety Compliance
  • Food safety knowledge

Affiliations

  • Grade 3 Flute
  • A former member of St Ives Youth Theatre
  • Played the lead role of Annie in a School production
  • Working towards Grade 5 Classical Singing.

Timeline

A-Levels - Biology, Chemistry, Psychology, EPQ.

Cambridge Academy of Science and Technology
09.2024 -

Freya's Little Bakery

self employed
07.2024 - Current

GCSE'S - English Literature/Lang, Maths, Combined Science, Food and Technology, History, Child Developmentt.

St Ivo Academy
09.2022 - 06.2024

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Freya Hartley