Freya Duncombe
Wincehster ,Hampshire
Summary
Healthcare professional with strong experience in providing compassionate patient care, assisting with daily activities, and ensuring comfort and safety. Competent in supporting medical staff with clinical tasks, maintaining patient records, and adhering to health and safety guidelines. Reliable team player with solid communication skills, committed to promoting positive healing environment.
Overview
7
7
years of professional experience
Work History
Healthcare Support Worker
NHS Foundation Trust
Winchester , Hampshire
07.2022 - Current
- Assisted patients with daily personal care tasks, including bathing, dressing, and grooming to promote comfort and hygiene.
- Provided emotional support to patients and families, offering reassurance and empathy during challenging times.
- Worked closely with other care professionals to ensure patients received a high-quality care service.
- Reviewed individualised care plans, making changes based on progress and required improvements.
- Prepared and served nutritious meals, catering to diverse dietary requirements.
Domestic Cleaner
Colten Care
Winchester , Hampshire
01.2022 - 06.2022
- Handled and stored cleaning chemicals safely.
- Worked with respect to client privacy and preferences.
- Complied with Control of Substances Hazardous to Health (COSHH) regulations.
- Organised living spaces by decluttering, dusting, and arranging items for a tidy appearance.
- Consistently maintained confidentiality by safeguarding clients' personal information and respecting their privacy. and respect for clients' homes and personal belongings at all times.
Housekeeper
Holiday Inn
Winchester , Hampshire
07.2021 - 10.2021
- Cleaned rooms to satisfaction of clients and management.
- Managed daily cleaning, dusting, and vacuuming of assigned rooms to maintain high standards of hygiene.
- Removed trash from guest rooms, including emptying bins and properly disposing of soiled linen.
- Managed bathroom disinfection and sanitisation with limescale descaling, toilet bleaching and floor mopping.
- Reported any damages or repairs needed in the household, liaising with professionals for prompt resolution.
Travel Agent Apprentice
Westood Travel
Alton, Hampshire
02.2019 - 03.2020
- Researched travel destinations using online resources and travel guides to offer tailored options for customers.
- Cultivated strong client relationships to enhance customer service and loyalty. with clients to increase loyalty and retention.
- Checked-in passengers for departure, accepted bags and shared important requirements.
- Printed tickets, passes and brochures for customers and explained terms of each.
Education
NVQ Level 3 - Health and Social Care
Hampshire Hospitals
Winchester 01-2025
GCSEs - English Language
Perin's School
Alresford 01-2022
NVQ Level 3 - Travel and Tourism
Basingstoke College of Technology
Basingstoke01-2021
GCSEs - English Literature
Perin's School
Alresford 01-2019
GCSEs - Maths
Perin's School
Alresford 01-2019
Skills
- Patient care
- Care plan review
- Basic life support
- Dementia awareness
- End Of Life Care
- Safety compliance
- Manual handling training
- Time management
- Problem solving
- Team collaboration
- Emotional support
- Confidentiality maintenance
Timeline
Healthcare Support Worker
NHS Foundation Trust
07.2022 - Current
Domestic Cleaner
Colten Care
01.2022 - 06.2022
Housekeeper
Holiday Inn
07.2021 - 10.2021
Travel Agent Apprentice
Westood Travel
02.2019 - 03.2020
NVQ Level 3 - Health and Social Care
Hampshire Hospitals
GCSEs - English Language
Perin's School
NVQ Level 3 - Travel and Tourism
Basingstoke College of Technology
GCSEs - English Literature
Perin's School
GCSEs - Maths
Perin's School