Freya Davidson
Torphins,Aberdeenshire
Summary
I am a motivated student eager to bring high attention to detail and commitment to quality service. I have a tireless work ethic and am always eager to exceed expectations. I am productive and energetic with a history of reliable performance. I am highly dedicated and have a strong foundation in customer care and effective communication, demonstrating my resilience and attention to detail. I have proven my ability to collaborate within teams and exercise initiative in all previous jobs, ensuring efficient organisation and time management. I am committed to enhancing these skills to achieve excellence in my future career endeavours.
Overview
7
7
years of professional experience
Work history
Food and beverage assistant
Balmoral Castle
Ballater, Aberdeenshire
2024.04 - Current
- Became experienced with the use of point-of-sale systems enhancing customer check-out efficiency
- Coordinated with chefs on special dietary requirements ensuring customer satisfaction
- Maintained cleanliness and high hygiene standards
- Trained new team members, contributing to staff efficiency and strong relationships within the team
- Prioritised tasks during busy hours to ensure smooth running of the restaurant
- Employed strong customer service skills to handle queries relating to menus, allergies and restaurant services
Ad-hoc Event Waitress
Trinity International Services Ltd
Aberdeen, Aberdeen City
2019.09 - 2024.02
- Followed proper etiquette while serving VIPs to enhance their experience and portray the employer in the best light
- Collaborated effectively with a catering team for seamless service
- Promoted an inviting atmosphere with a friendly and professional demeanour
- Set up tables, chairs and decorations, resulting in an organised, pleasant environment
- Delivered high-quality customer service for positive feedback and impressions
- Facilitated smooth operation of events for successful outcomes
Pool lifeguard
Aberdeenshire Council
Banchory, Aberdeenshire
2023.01 - 2023.09
- Responded swiftly to emergencies when needed, contributing to overall safety of the facility
- Patrolled the pool area regularly to reduce the likelihood of injuries or unfortunate situations occurring
- Assisted management with administrative tasks when asked to improve efficiency and maintain strong work relationships
- Interacted with customers politely to ensure excellent customer service
- Maintained a clean swimming area and overall facility, resulting in a healthy environment for customers
- Collaborated with a team to achieve smooth running of the facility
Education
Certificate of Higher Education - Law
University of Dundee
Dundee 2023.09 -
Skills
- Customer care
- Effective communication
- Attention to detail
- Resilience
- Team collaboration
- Exercise initiative
- Organisation and time management
Affiliations
- Skiing
- Reading
- The outdoors
- Learning new things
Accomplishments
I was a House Captain in Secondary school and excelled in organising events, motivating my peers and collaborating with senior staff in the school.
References
References available upon request.
Timeline
Food and beverage assistant
Balmoral Castle
2024.04 - Current
Certificate of Higher Education - Law
University of Dundee
2023.09 -
Pool lifeguard
Aberdeenshire Council
2023.01 - 2023.09
Ad-hoc Event Waitress
Trinity International Services Ltd
2019.09 - 2024.02