Summary
Overview
Work history
Education
Skills
Additional Information
Timeline
Generic

Freya Banks

Manchester

Summary

With a curiosity for innovation and having a problem solving mindset, I am aspiring for a carrier in International Business Management. I like to think I am a valuable member of a team and enjoy working with others. I am a determined individual with good time management skills and is focused on completing objectives in a timely and professional manner.

Overview

5
5
years of professional experience

Work history

Course representative

The Manchester Metropolitan University
Manchester , Greater Manchester
11.2024 - Current

I am responsible for:

- Collecting feedback from my peers on their opinions regarding the International Business Management Course and then feeding it back to MMU to help improve the course as much as possible.

- Presenting the students feedback in the student voice meetings.

Summer Sales Associate

Adidas
York, North Yorkshire
07.2024 - 09.2024

I received employee of the month for my enthusiasm and hard work on the shop floor. I managed to gather hundreds of customer reviews about the store with majority being 9 and 10 out of 10. Most of these reviews included comments such as "very friendly and helpful staff". I also encourages most customers who came in the store to download the Adidas app and sign up to the Adiclub to start collecting reward points.


Other duties i was responsible for was:

- adapting my customer sales approach to suit each customers needs

- Greeting every customer in the store

- delivering smooth and efficient till transactions

- processing deliveries by tagging, pricing and putting stock onto the shop floor

- keeping the store clean as well as keeping the clothes neat

Sales Associate

Peach Personal LTD
York, North Yorkshire
04.2024 - 09.2024

Throughout my A Level exams, I wanted more flexibility in my hours therefore got the opportunity to work on a zero hour contract with Peach Personal. I worked in the Tefal York store doing shifts for them as and when needed.

Sales Associate

Tefal
York, North Yorkshire
10.2022 - 03.2024

During my employment here I was responsible for:


- Providing excellent customer service to every customer that came in the store. I would do this by having a great understanding of all products therefore could assist customers to the right product for them.

- Restocked the shop floor

- Assisted on processing deliveries

- Demonstrated the products to customers including: using coffee machines, air fryers and making pancakes with the induction hob

- Encouraged customers to sign up for the Tefal email subscription

Volunteer

St Leonard's Hospice
York, North Yorkshire
08.2021 - 02.2022

I volunteered at St Leonard's Hospice charity events to help raise money and spread information on the organisation.


I volunteered at the Yorkshire marathon and the Yorkshire 10km run.

I was responsible for:

- Directing the runners in the right direction

- Handing out waters to the runners

-Being enthusiastic to encourage the runners to finish

- Looking out for the runners safety


I also volunteered at the York Balloon Festival

I was responsible for:

- Spreading information on the organisation and how to donate

- Fundraising at the entrance and exit of the Balloon Festival

- Assisting at the St Leonard's tombola

Volunteer

Brunswick Organic Nursery
York, North Yorkshire
12.2019 - 03.2020

I was responsible for:

- Providing excellent customer service

- Processing transactions

- Pricing products

- Replenishing stock

- Potting plants to sell in store

- Keeping the store clean and tidy

Education

Bachelor of Arts - International Business Management

Manchester
09.2024 -

A-Levels -

York College
York
09.2022 - 07.2024

GCSEs -

Tadcaster Grammar School School
Leeds
09.2017 - 07.2022

Skills

  • Microsoft office suite trained
  • Works well with others
  • Uses initiative and has creative ideas
  • Professional appearance
  • Enthusiastic
  • Dependability
  • Can learn new skills quickly

Additional Information

I have completed the Duke of Edinburgh Award Bronze and Silver 2022.

Timeline

Course representative

The Manchester Metropolitan University
11.2024 - Current

Bachelor of Arts - International Business Management

09.2024 -

Summer Sales Associate

Adidas
07.2024 - 09.2024

Sales Associate

Peach Personal LTD
04.2024 - 09.2024

Sales Associate

Tefal
10.2022 - 03.2024

A-Levels -

York College
09.2022 - 07.2024

Volunteer

St Leonard's Hospice
08.2021 - 02.2022

Volunteer

Brunswick Organic Nursery
12.2019 - 03.2020

GCSEs -

Tadcaster Grammar School School
09.2017 - 07.2022
Freya Banks