Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Languages
References
Timeline
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Freya Adam

Summary

2025 University of Exeter Graduate. A proactive and enthusiastic professional with a strong aptitude for managing high workloads. Demonstrates exceptional professional communications and initiative towards organisational goals. Actively engages with teams to drive collaborative success. Committed to leveraging these strengths to contribute effectively in dynamic work environments.

Overview

4
4
years of professional experience
1
1
Certification

Work history

Senior Housekeeping Assistant

Beach Retreats Ltd
Cornwall
06.2023 - 01.2025
  • Promoted from housekeeping into the supervision of teams working across up to 8 properties in a day
  • Interpersonal skills across email and phone, as well as in-person relations.
  • Trusted to lead and maintain a professional working environment across diverse teams in order to maintain high expectations
  • Responsibility for training seasonal staff
  • Attention to detail towards the maintenance of luxury private homes against damage, including fire, safety and maintenance checks
  • Responsibility for company property: devices and vehicles
  • Promptly and proactively addressed and resolved instances of human error within my team

Receptionist

Trelawne Hotel
Falmouth, Cornwall
03.2023 - 06.2024
  • Communication and interpersonal skills via email and phone, as well as in-person: such as the ability to convey information clearly and concisely alongside professional inquiry responses and compliant resolution
  • Knowledgeable assistance of varied administrative tasks from scheduling, room allocation, and filing systems
  • Embodied family-run business values via warmth and approachability
  • Proactive and calm attitude to unexpected changes or issues

Assistant Manger, previously volunteer

Dogs Trust Retail Store
, Hampshire
04.2021 - 05.2023
  • Managing the shop and co-ordinating volunteers.
  • Received and processed stock using inventory management system.
  • Maintaining well-organised shop front which received daily compliments from the public
  • Responsible for opening, running and closing of shop, which included regularly putting in additional hours to prepare shop for customers
  • Excellent relationships with volunteers, ensuring a comfortable and open volunteering environment

Marketing Assistant (fixed term contract)

Card Geotechnics Limited (Engineering Consultancy)
, Surrey
08.2021 - 12.2021
  • Independently completing pre-qualification questionnaires for high profile clients by liaising with staff at all levels and external agencies.
  • Working to tight deadlines, co-ordinating company-wide data and transposing policies and statistics for individual clients.
  • Knowledgeable use of IT skills to ensure productive time usage

Education

Bachelor of Arts - International Relations and Environmental Law (Flexible Combined Honours)

University of Exeter
September 2022 - May 2025

Chinese Proficiency Qualifications - Mandarin

HSK

Skills

  • Interpersonal professional communication
  • Proactive and enthusiastic attitude towards high workloads
  • Independence and initiative
  • Active engagement with teams

Affiliations

  • Sustainability and Green living
  • Rock Climbing
  • Sea Swimming

Certification

Full UK driving license

Languages

English
Native
Chinese (Mandarin)
Intermediate

References

References available upon request.

Timeline

Senior Housekeeping Assistant

Beach Retreats Ltd
06.2023 - 01.2025

Receptionist

Trelawne Hotel
03.2023 - 06.2024

Marketing Assistant (fixed term contract)

Card Geotechnics Limited (Engineering Consultancy)
08.2021 - 12.2021

Assistant Manger, previously volunteer

Dogs Trust Retail Store
04.2021 - 05.2023

Bachelor of Arts - International Relations and Environmental Law (Flexible Combined Honours)

University of Exeter
September 2022 - May 2025

Chinese Proficiency Qualifications - Mandarin

HSK

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Freya Adam