Frerderick Johnston Faers
Oakwood,Enfield
Overview
4
4
years of professional experience
Work history
Wine, Whiskey and Spirits Sales Executive
Hackstons
Knightsbridge, London
08.2024 - Current
- Elevated brand awareness for significant market influence through strategic sales campaigns.
- Identified new business opportunities that enhanced growth potential of the company.
- Developed customer loyalty with excellent customer service, leading to repeat business.
- Increased customer engagement by delivering high-quality product demonstrations.
- Hosted Whisky, Wine and Spirit sampling, tasting and demonstrations, ensuring excellent levels of customer service throughout.
- Promoted sales executive to duty manager within 2 months period.
Sommelier
Maison Bleue
Bury St Edmunds, Suffolk
09.2021 - 06.2024
- Enhanced customer experience by recommending suitable wines based on their preferences.
- Assisted in menu creation for optimal wine pairing.
- Conducted staff training sessions to improve knowledge of wine and service techniques.
- Managed cellar inventory, ensuring a diverse range of quality wines were available.
- Organised regular wine tasting events for customers to enhance their understanding and appreciation of wine.
- Collaborated closely with chefs to pair wines with seasonal menus.
- Maintained detailed knowledge of current market trends, including popular grape varieties and emerging regions.
- Educated customers about different characteristics of wines such as origin, vintage and variety.
- Worked effectively under pressure during busy shifts whilst maintaining a high standard of service.
Barista
Starbucks Coffee
Bury St Edmunds, Suffolk
01.2021 - 08.2021
- Ensured customer satisfaction by providing top-quality coffee and beverages.
- Maintained cleanliness of the café area whilst preparing orders.
- Exhibited knowledge of various coffee blends for enhanced customer experience.
- Provided a welcoming atmosphere to customers, promoting return visits.
- Executed well-informed critical decision making in high-pressure situations.
- Delivered reliable customer service with attention to detail even under high pressure.
Education
A-Levels - Business
County Upper School
Bury St Edmunds, Suffolk 09/2019 - 05/2021
A-Levels - Applied Science
County Upper School
Bury St Edmunds, Suffolk 09/2019 - 05/2021
A-Levels - Product Design
County Upper School
Bury St Edmunds, Suffolk 09/2019 - 05/2021
Skills
WSET Level 2
WSET Level 3
Whisky Trained
Spirit Trained
Coffee Trained
Duke Of Edinburgh
Sports Leader
Base Level French
Timeline
Wine, Whiskey and Spirits Sales Executive
Hackstons
08.2024 - Current
Sommelier
Maison Bleue
09.2021 - 06.2024
Barista
Starbucks Coffee
01.2021 - 08.2021
A-Levels - Business
County Upper School
09/2019 - 05/2021
A-Levels - Applied Science
County Upper School
09/2019 - 05/2021
A-Levels - Product Design
County Upper School
09/2019 - 05/2021