Results driven professional with a comprehensive understanding of operational management and data analysis. Seeking to leverage leadership, analytical skills, and practical experience to excel in a role where I can drive improvements in efficiency and accuracy.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
Work history
Grocery Team Leader
Wholefoods Market
High Street Kensington, UK
03.2023 - 05.2025
Leading and managing the largest grocery department in the region, overseeing a team of 30+ employees with a strong focus on efficient inventory flow and operational excellence.
Accountable for the performance of assistant Team Leaders, supervisors, and team members, ensuring adherence to operational standards, efficient stock management, and a high level of customer satisfaction.
Managing the full employee lifecycle, including hiring and separation, ensuring a skilled and engaged team capable of supporting operational processes.
Driving operational efficiency by monitoring key performance indicators (KPIs) related to sales, procurement, and labor, strategically optimizing stock levels to meet demand and financial targets.
Leading projects focused on improving inventory management and supply chain processes, contributing to a consistent 10% year-on-year sales growth through enhanced product availability and merchandising.
Implementing and maintaining effective inventory control measures, optimizing product assortment and merchandising strategies to minimize waste, improve stock accuracy, and maximize sales.
Proactively monitoring customer demands and inventory levels, directing team efforts to ensure optimal product availability and responsiveness to customer needs.
Developing high-performing team through targeted selection, training, and ongoing coaching, ensuring the skills necessary for effective operations.
Maintaining clear and consistent communication with the regional office and team regarding inventory levels, operational updates, and company visions and goals.
Applying Agile Project Management principles to enhance team collaboration and adaptability in achieving project goals, including those related to merchandising, shop floor standards and sales targets.
Coordinating project meetings focused on operational improvements and inventory management, ensuring clear documentation of action plans and decisions.
Developing and maintaining strong relationships with stakeholders across departments and vendors, facilitating effective inventory flow and supply chain coordination.
Generating reports and visual aids based on sales and inventory data to inform operational planning, optimize product placement, and improve shop floor merchandising.
Managing merchandising activities to optimize product presentation and ensure efficient inventory flow from storage to the sales floor, focusing on revenue increase and customers retention.
UK regional Range planning analyst - secondment
Wholefoods Market
UK Corporate Office, Barbican, UK
08.2022 - 03.2023
Participated in Agile Project Management within UK corporate office focused on optimizing grocery range planning and inventory allocation.
Responsible for developing and delivering defined and optimized grocery range, ensuring appropriate inventory levels to meet the diverse needs of various store formats.
Adhered to strict project timelines and deadlines to ensure efficient execution of range planning and inventory strategies.
Assessed current supplier database to identify opportunities for optimization, aiming to streamline deliveries and improve efficiency of the inbound supply chain.
Contributed to assortment planning by identifying and introducing new local products to drive sales and attract new customers, while considering inventory implications.
Utilized Excel for comprehensive data analysis to identify trends, gaps, data inconsistencies, and opportunities for optimization within grocery categories.
Played key role in unifying grocery assortment across all stores, aiming for consistency between all sized locations.
Refreshed grocery assortment by utilizing sales data to reduce duplicated, low performing and low margin products from grocery range.
Leveraged sales data to rationalize grocery assortment, reducing redundant, underperforming, and low-margin products to improve inventory efficiency and profitability.
Proactively identified gaps in grocery assortment through detailed data analysis, ensuring comprehensive product availability to meet customer demand.
Generated detailed Excel reports and maintained thorough documentation in Word and Excel to support data-driven decision-making and provide reliable information for stakeholders regarding inventory and consistency.
Coordinated store visits to gather first hand insights into store-level inventory, merchandising strategies, and product ranges.
Collaborated with cross-functional teams to develop planograms aimed at simplifying merchandising and optimizing shelf space utilization for efficient inventory placement.
Managed the introduction of standardized planograms and merchandising sets across all stores, ensuring timely implementation and alignment with inventory strategies.
Cultivated strong working relationships with stakeholders to facilitate effective project planning and successful delivery of range and inventory initiatives.
Grocery Team Leader
Wholefoods Market
Stoke Newington, UK
09.2019 - 08.2022
Led and directed team of 10 team members, ensuring efficient workflow and adherence to operational procedures, including inventory management tasks.
Established strategic and tactical goals for grocery department, including targets related to inventory efficiency and waste reduction, and assessed performance against these objectives.
Led and implemented projects aimed at optimizing product availability and flow, contributing to increased sales and revenue within grocery department.
Motivated and developed team members, ensuring they had the skills and knowledge to effectively manage inventory and contribute to operational goals.
Clearly communicated job expectations to staff, including responsibilities related to customer service, merchandising, shop floor standards and stock handling.
Cultivated productive and collaborative working environment that facilitated effective communication and coordination for inventory management and operational tasks.
Maintained consistent communication with UK corporate office and team regarding departmental performance, including inventory status and operational updates, aligning with organizational goals.
Grocery Associate Team Leader
Whole Foods Market
Fulham Broadway
03.2018 - 09.2019
Contributed to a positive and collaborative team environment, supporting efficient workflow and communication necessary for effective inventory handling and operational tasks.
Collaborated with the Team Leader in developing and training team members on operational procedures, including inventory management best practices, to build a skilled and engaged workforce.
Ensured a high level of customer service by maintaining product availability and addressing customer inquiries.
Contributed to the development and maintenance of effective store layouts and merchandising strategies that optimized product flow and inventory visibility.
Supported the Team Leader in achieving key performance indicators (KPIs) related to sales, margin, expenses, and labor.
Adhered to established operational procedures, including those related to inventory handling, safety, and regulatory compliance.
Maintained a strong understanding of product knowledge, including new items, to support effective inventory management and customer inquiries.
Grocery Supervisor
Whole Foods Market
Piccadilly Circus
06.2014 - 03.2018
Supervised and delegated tasks to Grocery Team Members, including in entity management and shop floor standards.
Worked with Team leader / assistant team leader to train Team Members in a manner that builds and sustains a high-performance team and minimizes turnover.
Assisted in training of new Team Members, utilizing learning checklists and training materials.
Selected, trained, developed, mentored, motivated, and counselled Team Members in a manner that sustained a high-performance team and minimized turnover.
Provided timely, thorough, and thoughtful performance evaluations.
Store Buyer
Whole Foods Market
Piccadilly circus
06.2012 - 06.2014
Managed product replenishment through efficient buying procedures to maintain optimal inventory levels.
Placed timely and accurate orders for department inventory, monitoring stock levels to meet demand.
Maintained optimal product presentation and minimized waste through effective stock rotation and removal of out-of-date items.
Ensured the accuracy and timeliness of product orders to effectively monitor and manage inventory turnover.
Contributed to maintaining a product mix that met diverse customer needs while considering inventory implications.
Supported regional and national sales promotions, ensuring adequate inventory levels to meet anticipated demand.
Built displays strategically, considering product movement, promotions, profitability, and inventory.
Contributed to financial profitability through effective inventory management practices that supported margin and sales targets.
Education
Bachelor of Science (BSc) - Exercise, Nutrition & Health
Roehampton University
09.2007 - 06.2010
Skills
Leadership
Inventory management
Agile project management
Strategic Planning
Data analysis
Supply chain operations
Stakeholder engagement
Communication skills
Hiring
Microsoft Excel
KPI management
Mentoring and coaching
Timeline
Grocery Team Leader
Wholefoods Market
03.2023 - 05.2025
UK regional Range planning analyst - secondment
Wholefoods Market
08.2022 - 03.2023
Grocery Team Leader
Wholefoods Market
09.2019 - 08.2022
Grocery Associate Team Leader
Whole Foods Market
03.2018 - 09.2019
Grocery Supervisor
Whole Foods Market
06.2014 - 03.2018
Store Buyer
Whole Foods Market
06.2012 - 06.2014
Bachelor of Science (BSc) - Exercise, Nutrition & Health