Summary
Overview
Work history
Education
Skills
Languages
Timeline
Hi, I’m

Fredrick Kolade

Manchester,Lancashire
Fredrick Kolade

Summary

With over a decade of experience, Fredrick possess a unique blend of skills that have enabled me to drive business growth in various roles. His expertise in Graphic design, User Experience Design, Social media Management, Customer Success Management, Virtual Assistance, and Digital Marketing roles has been instrumental in aiding the growth of various brands.


Fredrick uses his design intuition to craft appealing designs, websites, web apps, mobile applications that are not just responsive and modern but are also tailored to the experience of the audience. Combining his background experience as a Project manager, Fredrick has acquired first-hand insights on how businesses can thrive, and he incorporates this practical knowledge into every digital solution he builds.

Fredrick is bent in crafting tailored digital solutions that not only enhance the brand messaging but also drive revenue growth. His ability to combine practical business insights with cutting-edge design intuition alongside diverse professional skillset has helped in exceeding his clients' expectations in delivering exceptional results which in-turn makes him a valuable asset to any team seeking to grow their business.

Overview

13
years of professional experience
6
years of post-secondary education

Work history

Boiyelove International LLC
New York, NY , United States.

IT Support Engr. / Graphic Designer
01.2015 - 12.2022

Job overview

  • Oversaw design development from concept to completion, including branding graphics, print design, and marketing collateral.
  • Liaised with external designers and printers to ensure deadlines were met and materials met strict quality standards.
  • Gathered information from various content channels, using data to create graphics, animations, and illustrations.
  • Created quality, high-res digital image files for use in digital and traditional printing methods.
  • Developed engaging marketing and promotional materials to generate revenue and grow client bases.
  • Worked with in-house web developers, content writers, and designers to cultivate market-leading customer experiences.
  • Adobe Creative Suite and Photoshop Illustrator were implemented to support design work and image editing following company requirements and guidelines.

Federal Airport Authority of Nigeria (FAAN)
Lagos, Nigeria

Digital Marketing Specialist
02.2019 - 02.2024

Job overview

  • Adhered to brand standards and values, creating well-aligned marketing initiatives to increase online presence.
  • Implemented digital marketing strategy for emails, Instagram and Facebook campaigns.
  • Utilised integrated multi-channel marketing techniques to build and deliver successful campaigns.
  • Designed graphic elements for print ads, product literature and social media.
  • Evaluated emerging technologies and industry trends to uncover innovative marketing solutions.
  • Developed and managed production of product literature, paid ads and e-newsletters.
  • Provided professional marketing guidance and advice to clients.
  • Managed organic social media growth and activity across all platforms.

UNISHOST LTD.
London , Evolutions Group Ltd,

UI/UX Graphics Designer
01.2023 - 03.2023

Job overview

  • Defined user task flows and interface specifications to optimise process.
  • Adapted designs to suit diverse browser and device requirements.
  • Used existing applications to identify and evaluate user perception and experience.
  • Produced product prototypes to test and validate ideas.
  • Tested websites, software and applications to identify issues and discrepancies.
  • Designed UX product and service solutions to meet business goals.
  • Collaborated with UI designers to execute attractive designs and minimise development costs.
  • Developed and maintained design wireframes and specifications to identify needs of user.

Mercury Marketing Limited
Settle, North Yorkshire

Remote - Social Media Manager
03.2021 - 12.2022

Job overview

  • Drove website traffic by writing witty and creative social media content and blog posts.
  • Developed and implemented overarching social media strategies, informing decision-making on future campaigns.
  • Adapted social media plan based on market research and customer data.
  • Ran paid Facebook advertisements using allocated budgets and performance data to achieve maximum ROI.
  • Scheduled social media posts using Hootsuite, optimizing reach and maximizing community engagement.
  • Brainstormed to generate original online campaign ideas, innovative social engagement strategies, and compelling digital content.
  • Fostered maximum engagement across all platforms, monitoring analytics to identify viable ideas, trends and growth patterns.

Bullz Innovation LLC
Kent , South East England

Customer Success Manager
01.2011 - 12.2013

Job overview

  • Collaborated with cross-functional teams to ensure customer satisfaction and retention
  • Conducted regular check-ins with clients to gather feedback and ensure needs were being met
  • Analyzed customer data and metrics to identify areas for improvement and provide strategic recommendations
  • Developed and implemented customer success plans to ensure successful onboarding and adoption of the product.
  • Optimized project delivery and reporting using software tools.
  • Mitigated risks with proactive planning and targeted solutions.

Upwork Inc.
San Francisco, California

Remote - Virtual Assistant
02.2017 - 07.2019

Job overview

  • Provided general administrative support to the team by typing, filing, and entering the required data to help facilitate the process of work.
  • Managed up to 50 calls daily with external customers and stakeholders.
  • Consistently demonstrated strong skills in invoicing, bookkeeping, and credit control.
  • Maintained internal systems through CRM and website maintenance.
  • Assisted managers in compiling and organizing materials for meetings.
  • Managed calendars and scheduled appointments for clients, including booking and coordinating travel arrangements.
  • Handled email correspondence, responded to inquiries, and forwarded important messages to clients.
  • Conducted research on various topics and provided comprehensive reports to clients.
  • Created and managed spreadsheets and databases for tracking expenses, inventory, and other business-related data.
  • Coordinated social media accounts for clients, creating content and responding to inquiries.
  • Provided excellent customer service, addressing client concerns and providing solutions to problems.

Education

Ekiti State University
Ado Ekiti, Nigeria.

Bachelor of Science from Computer Science
06.2010 - 06.2015

University overview

Salford University
Manchester, United Kingdom

Master of Science from Project Management
06.2022 - 06.2023

University overview

Skills

    Adobe Creative Suite:

  • Acrobat Pro
  • Photoshop
  • InDesign
  • After Effects
  • Lightroom
  • XD
  • Animate
  • Lightroom Classic
  • Illustrator

  • CorelDraw Graphics Suite


    Microsoft Suit: Microsoft Office, Microsoft Word, Microsoft Excel, Powerpoint


    Customer Service: ZenDesk, FreshDesk, Live Chat, Intercom, Slack, and Trello,


    UI/UX Softwares

  • Axure
  • Adobe XD
  • Marvel
  • Figma
  • PMP - PRINCE2, Scrum Master




Languages

English
Fluent

Timeline

UI/UX Graphics Designer
UNISHOST LTD.
01.2023 - 03.2023
Salford University
Master of Science from Project Management
06.2022 - 06.2023
Remote - Social Media Manager
Mercury Marketing Limited
03.2021 - 12.2022
Digital Marketing Specialist
Federal Airport Authority of Nigeria (FAAN)
02.2019 - 02.2024
Remote - Virtual Assistant
Upwork Inc.
02.2017 - 07.2019
IT Support Engr. / Graphic Designer
Boiyelove International LLC
01.2015 - 12.2022
Customer Success Manager
Bullz Innovation LLC
01.2011 - 12.2013
Ekiti State University
Bachelor of Science from Computer Science
06.2010 - 06.2015
Fredrick Kolade