Frederick Shilling
Chepstow,Monmouthshire
Summary
Energetic employee, well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to find a reasonable solution, as well as being a dedicated team player, proactive and hands-on in completing a task. Focused on customer satisfaction and team productivity.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work history
Team member
The Boat Inn
Chepstow, Monmouthshire
2022.06 - Current
- Warmly greeted customers and effectively reduced wait times.
- Maintained high standards of food hygiene, securing customer trust.
- Delivered orders as high priority, ensuring high levels of customer satisfaction.
- Improved team communication by assisting in organising weekly meetings.
Paper deliverer
South Wales Argus
Chepstow, Monmouthshire
2017.10 - 2019.06
- Maintained an accurate, efficient newspaper round in all weather conditions.
- Provided polite, friendly service to customers when dropping off newspapers.
- Sorted and differentiated types of packages.
Education
A-Levels - Mathamatics
Chepstow Comprehensive
Chepstow, Monmouthshire 2020.09 - 2022.05
A-Levels - Media
Chepstow Comprehensive
Chepstow, Monmouthshire 2020.09 - 2022.05
A-Levels - Welsh Bacculate
Chepstow Comprehensive
Chepstow, Monmouthshire 2020.09 - 2022.05
Skills
- Effective communication
- Customer Service
- Quality assurance and control
- Health regulatory compliance
- Proactive approach
- Time-management
Affiliations
- Darts, Golfing, Video Gaming, Regular Exercise.
Timeline
Team member
The Boat Inn
2022.06 - Current
A-Levels - Mathamatics
Chepstow Comprehensive
2020.09 - 2022.05
A-Levels - Media
Chepstow Comprehensive
2020.09 - 2022.05
A-Levels - Welsh Bacculate
Chepstow Comprehensive
2020.09 - 2022.05
Paper deliverer
South Wales Argus
2017.10 - 2019.06