Frederick Johnson

At the Grove I am required to deliver top class service in a multitude of settings and situations, being adaptable to challenging and changing demands of hospitality is key. My role is varied, working in Events for 500+ guests or waiting tables in the Glass House restaurant and serving drinks from the bar. I pride myself on delivering the best possible service for all customers, meeting their needs and addressing any concerns in a professional manner.

Last summer I spent a week shadowing bankers at the Hampden Group. I helped them out with minor tasks, whilst learning key skills of the trade by observing their daily routines and how they went about their business.

After my GCSEs I spent a week shadowing members at the BGC Group, performing minor tasks and jobs but mainly gathering an understanding for what it takes to work in their field and what key skills are required.

At the Pumpkin Patch, despite being young at the time, I worked long days. My role included directing families around the patch, helping them to pick / carry their pumpkins to their cars, serve food and beverages. At the end of the day, I had to ensure the site was clear of all litter. At a young age, the job gave me a vital foundation and developed key skills such as teamwork and communication.