FREDERIC FOURNY
Poole,England
Summary
Ambitious and detail-orientated general manager, highly effective at multi-tasking in competitive, high-energy and fast-paced environments while juggling multiple priorities. Manage budgets and monitor tightly all operational costs.
Overview
33
33
years of professional experience
1
1
Certification
Work history
GENERAL MANAGER, FOREST LODGE HOTEL
NEW FOREST COLLECTION £1.6 million/year
Lyndhurst, Hampshire
04.2025 - Current
- Provide full strategic, commercial, and operational leadership for a 4-star, 38-bedroom hotel with restaurant, bar, swimming pool, and versatile C&E spaces catering for up to 100 guests
- Proven ability to run complex, multi-department operations in a challenging and fast-paced environment, maintaining strong service standards while driving profitability
- Deliver robust compliance, cost, and labour control framework, ensuring efficiency, accountability, and sustained margin growth.
- Restored profitability by reimagining the F&B offering following kitchen closure, introducing a high-GP, guest-focused dining concept that resonated with both residents and locals
- Lead and develop the team, fostering engagement, empowerment, and service excellence through clear communication and hands-on leadership
- Enhanced guest satisfaction and reputation, improving TripAdvisor and Google ranking within six months through a renewed focus on quality and consistency
- Full P&L accountability, delivering a 12% uplift in RevPAR and a 10% reduction in operating costs
- Repositioned the hotel’s C&E offering to attract a diverse range of events, from intimate celebrations and private dining to corporate meetings and weddings up to 100 guests
- Maximised venue versatility to drive year-round business, increasing C&E revenue by 30% through targeted packaging, dynamic pricing, and local partnerships
- Strengthened relationships with local businesses, planners, and DMCs to boost midweek and off-season event trade
- Ensure seamless event delivery through tight coordination between sales, operations, and F&B teams, maintaining high standards and personalised service for every client
GENERAL MANAGER
THE OLD GRANARY HALL&WOODHOUSE £1.6 million/year
WAREHAM
09.2020 - 03.2025
- Delivering business strategy to drive revenue and operational efficiencies
- Recruiting top-performing candidates to build staff retention and team performance
- Tracking KPIs to drive profitability and target delivery.
- Monitoring and evaluate teams, identifying and targeting opportunities for improvement
- Achieved guest satisfaction with regular feedback and improvement sessions
- High pace trade, up to 700 covers per day at peak time
- Increasing spend per head by £4 with exceptional planning and team leadership
- Reducing payroll costs with careful resource allocation and scheduling
- Establishing clear budgets and cost controls strategies to meet objectives
- Maintained compliance with industry regulations and standards at all times
GENERAL MANAGER
THE YACHTSMAN, HALL&WOODHOUSE £900K/year
HAMWORTHY POOLE
03.2019 - 09.2020
- Drove the business with passion
- Innovated and created a buzzing environment for the guests and the team
- Recruited and trained a strong management team
- Pushed sales and guest service to the highest level
- Controlled P&L and Stocks on a Daily basis
- Lead and trained the management team on Hall&Woodhouse SOPs on a daily basis
- Optimised profits by controlling food, beverage, maintenance and labour costs
- Organised events and communication to increase the sales and develop the branding
DEPUTY GENERAL MANAGER
THE DUCHESS OF CORNWALL INN, HALL & WOODHOUSE
£2.2 million/year POUNDBURY/DORCHESTER
08.2018 - 02.2019
- Demonstrated visible operational leadership and management to the Pub, Kitchen and Hotel Team
- Scheduled and direct Team in daily work assignments to maximise productivity
- Conducted pre-shift and weekly meetings to ensure organisational efficiency
- Optimised profits by controlling food, beverage and labor costs on a daily basis
- Built sale forecasts and schedules to reflect desired productivity targets
- Organised receptions and functions
- Managed and set room rates
- Overseen the allocation of hotel bedrooms (20 rooms)
F&B TEAM LEADER
THE OLIVE BRANCH, HALL & WOODHOUSE
£1.8 million/year WIMBORNE MINSTER
07.2017 - 07.2018
- Displayed friendly, outgoing and energetic behaviour to create a warm, fun atmosphere for the guests
- Maintained updated knowledge of all menu items, specials, spirits brands, beers and non-alcoholic selections
- Consistently exhibited a calm demeanour during periods of high volume or unusual events to keep shop operating smoothly and set a positive example for the shift team
- Skilfully promoted items on beverage lists and restaurant specials
- Followed all health and safety policies when handling food and beverages to uphold proper standards
- Set dining tables according to type of event and service standards
- Routinely supported other areas of the restaurant as requested, including answering telephone calls and completing financial transactions for other staff
GENERAL MANAGER / OWNER
LA VIE EN ROSE
£400K/year WIMBORNE MINSTER
09.2013 - 07.2018
- Nearly five years of experience working as a coffee shop manager
- Excels at managing coffee shop, restaurant and food preparation staff
- Perfect understanding of food preparation and cleanliness standards
- Responsible for managing a team in the coffee shop
- Interviewing, recruiting and training new staff
- Motivate and train staff to work to their best
- Liaised with customers and suppliers on a daily basis
- Responsible for daily operations and P&L management
TECHNICAL SALES REPRESENTATIVE
KONICA MINOLTA / FRANCE
NANCY / FRANCE
10.2008 - 06.2013
- Expanded sales
- Organised canvassing and follow-up of sales and products
- Controlled sales drive and operating expenses
- Operated project monitoring
- Trained costumers in using new technologies
- Purchased customer's satisfaction and customer loyalty programmes
- Set up special events
GENERAL MANAGER / PARTNERSHIP
FMF ltd CLUB BOUYGUES TELECOM / FRANCE
METZ / FRANCE
10.1998 - 06.2008
- Managed three profit centres
- Increased and followed up sales
- Analysed operating profits
- Administrated teams, merchandising, supply chains and accounts
- Carried out recruitment drive, on-the-job training and sales follow up
- Set promotion drives
- Managed project monitoring
GENERAL MANAGER
CAMAIEU HOMME / MEN CLOTHES
METZ / FRANCE
09.1996 - 09.1998
- Managed and developed sales
- Controlled supply chains and operating profits
- Administrated price tracking and merchandising
- Trained new staff members
- Organized promotional events
SALES REPRESENTATIVE - MARBLE WORKS
MARBRERIE COCHINAIRE / FRANCE
NANCY / FRANCE
06.1995 - 08.1996
GENDARME
ARMED POLICE FORCES
GENDARMERIE NATIONALE / FRANCE
06.1993 - 06.1995
- Assisted in law and order
- Was a lead investigation auxiliary
- Contributed to the traffic police
Education
A' LEVELS - A-levels in economics
LYCEE PONCELET / FRANCE
SAINT AVOLD 1989
GCSE -
COLLEGE JEAN DE LA FONTAINE / FRANCE
SAINT AVOLD1986
Skills
- Passionate
- Strong motivational and influential people skills
- Team leadership
- Key relationship management
- Budget administration
- Revenue generation and performance driving
- Inventory and supply
- Cost control
- Premium guest service
- Events and publicity
- Hotel management
- P&L management
- First-aid certified
- Risk Assessment and Risk Management
- Health&safety and food safety expertise
Certification
- Food and hygiene certificate level 2
- First aid
- Personal alcohol licence
- Fluent in English and French (native language)
- Full driving licence
Timeline
GENERAL MANAGER, FOREST LODGE HOTEL
NEW FOREST COLLECTION £1.6 million/year
04.2025 - Current
GENERAL MANAGER
THE OLD GRANARY HALL&WOODHOUSE £1.6 million/year
09.2020 - 03.2025
GENERAL MANAGER
THE YACHTSMAN, HALL&WOODHOUSE £900K/year
03.2019 - 09.2020
DEPUTY GENERAL MANAGER
THE DUCHESS OF CORNWALL INN, HALL & WOODHOUSE
08.2018 - 02.2019
F&B TEAM LEADER
THE OLIVE BRANCH, HALL & WOODHOUSE
07.2017 - 07.2018
GENERAL MANAGER / OWNER
LA VIE EN ROSE
09.2013 - 07.2018
TECHNICAL SALES REPRESENTATIVE
KONICA MINOLTA / FRANCE
10.2008 - 06.2013
GENERAL MANAGER / PARTNERSHIP
FMF ltd CLUB BOUYGUES TELECOM / FRANCE
10.1998 - 06.2008
GENERAL MANAGER
CAMAIEU HOMME / MEN CLOTHES
09.1996 - 09.1998
SALES REPRESENTATIVE - MARBLE WORKS
MARBRERIE COCHINAIRE / FRANCE
06.1995 - 08.1996
GENDARME
ARMED POLICE FORCES
06.1993 - 06.1995
A' LEVELS - A-levels in economics
LYCEE PONCELET / FRANCE
GCSE -
COLLEGE JEAN DE LA FONTAINE / FRANCE