Freddy Morris
London,ENG
Summary
Well rounded professional with a proven track record in customer service and organisation, demonstrated during my time at Virgin Active. Excelled in creating inclusive environments and fostering positive relationships, ensuring customer retention. Skilled in interpersonal communication and adept at working under pressure. I'm passionate and willing to learn new skills and am currently studying counselling in order to help others and learn more about the ways I can promote my own self development. I also volunteer with an LGBTQIA+ helpline. In my free time I love to cook and bake and play video games. I have an interest in fashion, music, and creative design. Also, sports like rock climbing and tennis.
Overview
7
7
years of professional experience
Work History
Music Producer
Freelance
01.2018 - Current
- Collaborated with performers and producers to determine and achieve desired sound for production.
- Deliver songs to a high quality, working within deadlines and adaptability to change to clients needs.
- Being creatively driven with an emphasis on providing an excellent service to ensure customer retention.
SEN Teaching Assistant
Zen Educate
11.2023 - 06.2024
- Supported the teacher and delivered lesson plans.
- Made learning fun by bringing in the students interests into the curriculum.
- Maintained positive attitude and affirmatively communicated with each student keeping their needs in mind and being patient with them.
- Having a friendly, fun, and approachable manner when interacting with students and staff members so that everyone’s potential including myself could be met and exceeded.
- Transparent approach when talking to parents both face to face and through written word about the development of their children, understanding ways that the school could implement strategies that work at home and vice versa.
- Getting stuck in, never afraid to get messy or embarrass myself and notice challenges that are appearing for me and ask for support when it’s needed.
- Ability to adapt quickly to changes in student behaviour, and work on plans with other members of staff across various departments to reduce these incidences from occurring.
ABA Trainee Therapist
Private
02.2023 - 11.2023
- Continually assessed client needs and developed behavioral plans and strategies with parents.
- Built trust and rapport with the client and demonstrated a compassionate approach.
- Kept sessions fun! By overacting, changing my voice, having a creative and spontaneous outlook to engage my client and promote learning.
- Thorough knowledge on the difficulties that people with autism face around social tasks and in daily life by naturally adopting a non-judgemental approach to every situation.
- Working on community inclusion, self-help skills and building daily routines with long lasting impacts.
Swim Teacher
Virgin Active
05.2022 - 12.2022
- Developed and implemented lesson plans based on individual student needs.
- Attending CPD’s to further understand how to provide the best swimming lessons in accordance with current techniques.
- Natural and fun approach to learning and teaching so the kids enjoy swimming.
- Promoted safe and inclusive environment for club clients and members.
- Building professional relationships with parents, to keep customers coming back.
- Tracking progress of all individuals in the class and uploading this data to the relevant IT systems.
Lifeguard
Virgin Active
05.2021 - 08.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR.
- Maximised customer satisfaction by greeting pool patrons and gym members with courtesy and assisting with questions or issues promptly.
- Ability to work under pressure and responded to emergency situations in an efficient and timely manner.
- Upheld hygiene standards on poolside and the rest of the building.
- Work well in a team and across departments to cover other areas of the club like front of house and swim teaching.
Assistant Tennis Coach
Hadley Wood Lawn Tennis Club
06.2017 - 09.2017
- Delivered off-season tennis camps for 2 summers (June - September 2017 and 2018)
- Leading many group and individual activities.
- Vigilance to ensure safety of all participants.
- Encouraging growth for all attendees regardless of skillset.
Education
Counselling Skills
North West London Counselling And Training
Online And KilburnTennis Coaching
Delta Sports Centre
EnfieldMusic Production And Sound Engineering
London Academy of Music Production
Stockwell, United KingdomSchool
St Albans Independent College
St Albans, United KingdomSkills
- Customer Service
- Organisation
- Interpersonal Skills
- Friendly, fun and approachable personality
- Team Player
- Self-motivated
- Reliable
- Act with initiative
- Intuitive, patient and empathetic
- Work well under pressure
Timeline
SEN Teaching Assistant
Zen Educate
11.2023 - 06.2024
ABA Trainee Therapist
Private
02.2023 - 11.2023
Swim Teacher
Virgin Active
05.2022 - 12.2022
Lifeguard
Virgin Active
05.2021 - 08.2022
Music Producer
Freelance
01.2018 - Current
Assistant Tennis Coach
Hadley Wood Lawn Tennis Club
06.2017 - 09.2017
Counselling Skills
North West London Counselling And Training
Tennis Coaching
Delta Sports Centre
Music Production And Sound Engineering
London Academy of Music Production
School
St Albans Independent College
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