Motivated and reliable individual with hands-on experience in high-pressure retail and hospitality environments. Skilled in delivering excellent customer service whether operating tills, maintaining high store standards or supporting large-scale events with 100+ guests. Strong academic background with a 2:1 in Sociology from Newcastle University and top A-Level grades across humanities.
-Set up event spaces and areas for weddings and private functions
-Assist with food preparation and serve large guest numbers efficiently and professionally
-Deliver attentive service, ensuring guest satisfaction and smooth event flow
-Collaborate with kitchen and event management teams under time-sensitive conditions
-Operating tills efficiently, handling transactions, returns, and customer queries while maintaining a friendly but professional service.
-Maintained an organised and well-presented shop floor in a busy high footfall environment.
-Received, unpacked, and processed deliveries within the stockroom with accuracy and speed.
-Replenished and flowed stock to the shop floor, ensuring product availability and correct merchandising.
-Awarded 'Associate of the Month' in my first month as voted for by managers and co-workers, demonstrating application and hunger to learn.
- Customer Service
- Cash handling & Till Operations
- Receiving & Processing Stock
- Event Setup & Coordination
- Food & Beverage Service
- Time Management
- Team Collaboration
- Adaptability in Fast-Paced Environments
Available on request.