Fred Pernet

WHO?

• Enterprise-wide advising, training and coaching including C-suite, HR, Finance, Marketing, Legal, Operations in Lean, Agile Design Thinking and Outcome Driven Innovation Jobs-to-be-done
• over 4000 people
• over 300 product teams
• 30+ clients across 10 different industries
• on 4 continents
• Created and delivered internal onboarding training programme for McKinsey Product Managers, Designers and Agile coaches in Value Proposition creation using jobs-to-be-done framework.
• Described as “distinctive” and “the best we have” by Partners and Senior Partners
• Fastest launch of Digital bank in history of McKinsey
• 400% increase in throughput as a result of changes implemented, delivered on time with flawless quality for fastest growing digital bank in Nigeria
• Averaged >>80% training satisfaction score for McKinsey Cleints
• Consistently achieved >70% scrum team maturity in 3-4 sprints
• 85% feedback score for training Vodafone's 250 session
• 90% satisfaction score for top 50 CEOs in Unicredit
• >85% satisfaction score for Lean-Agile Training & Coaching UK GOV Departments: Cabinet Office, DWP, HMRC, MCGA, DSA, DFID, ONS, BT, BBC, ROS, Lean-Agile Trainer >1000 Executives, Managers and Staff
• Pragmatic team setup with Scrum and/or Kanban complimented with actionable customer metrics
• Training and coaching Product Manager in needs led product development using jobs-to-be-done customer needs framework

HOW?

• Aligning product mission to corporate vision and strategy by linking measurable customer needs (Jobs-to-be-done) and Objectives and Key results (OKRs), Agile release plans, Epics and User Stories.
• Facilitate path to earlier business benefits by reducing the lead-time by priorirtsing the elimnation of bottlenecks and attacking the 8 sources of waste (MUDA)
• Increase customer satisfaction by increasing predictability and agility based on reducing time to customer feedback
• Early risk identification& management using pre-mortems and RAG status on product swim lane analysis
• Increase flow efficiency by reducing transaction, communication, coordination and decision-making time
• Improved talent retention/turnover unlocking motivation through innovation, capability building and teamwork
• Optimizing product/service cost by ensure it is ‘fit-for-purpose.'
• Fred offers remote training, delivery and coaching of the above using collaborative online tools such as: Menti, Kahoot, Kanbanize, SwiftKanban, ADO, JIRA, Teams, EasyRetro, Agility Health Radar, MURAL, MIRO and others...
• Capability building includes upstream demand shaping, rapid economic prioritisation using Cost of Delay classes of service, Scrum and Kanban setup for any enterprise team programme and portfolio, Enterprise Target Operating Models adoption and adaption using Kanban Service-Orientate-Organisational design, Kanban Maturity Model rollout, Spotify, LeSS, DAD and SAFe, end-to-end Lean-Agile ‘OODA' loop Product Development Lifecycle setup, measurement and optimisation, creating and delivering “home-grown” capability building programmes, Lean Budgeting, Agile HR, DevOps culture setup, setup of Lean-Agile PMO, Lean-Agile Governance, SAFe maturity metrics, Agility health radar maturity assessment and metrics, public and private sector Agile procurement, Agile supplier engagement strategy and training, Lean Operational Excellence setup, product value discovery and breakdown including 6 prisms & Jobs-to-be-Done #JTBD frameworks, AI, Innovation discovery using Google design sprints, flow optimisation metrics (lead time histograms, cumulative flow, WIP ageing etc) to identify ways to speed up delivery, Lean start-up low cost rapid feedback strategies to assure quality and manage risk, Centre for Excellence creation and lifecycle integration, application of ‘CHAMPFROGS' and 6 human needs model to increase intrinsic motivation, advice on software innovation strategies, Waste survey evaluations, Value stream and chain mapping, Software system analysis and design using swim-lane analysis and data flow diagrams, Lean-Agile scope documentation and release planning using User Story mapping & writing, Monte Carlo team velocity forecasting, advanced Impact Mapping and 6 hats group facilitation.

• Training, setup and coaching of 4 Tribes and 12 squads
• Executive training of CEO & Board members on Business Agility Strategy
• Integrated HR Tribe capability building strategy in their learning platform.
• Rolled-out ‘squad business-agility-in-a-box' guard rail system

• Successfully set up 3 subsurface characterisation teams in Scrum, one team successfully setup remotely
• Extensive use of online tools for facilitation during COVID including MURAL, Teams, MS Planner, Azure DevOps
• Executive consulting and coaching for ‘Reinvent BP' programme
• Qualified as an Agility Health Facilitator (100%)

• Training and coaching of Finastra Executive Leadership Team on the economics of agile delivery and fundamental principles underpinning Enterprise Agility
• Adapting SAFe at the programme and portfolio level to deliver an integrated platform solution to the Bank of Bangkok (BBL)
• Training and preparing SAFe programme and portfolio level roles on BBL in Lean-Agile principles and adapted practices to their context.

• Increased Enterprise Agility and reduced Digital Product Development Lifecycle cost of delay whilst improving quality and governance by establishing a corporate end-to-end workflow in JIRA
• Improved quality and delivery speed for Call Centre Support, Commercial departments, MI reporting and HR by introducing workflow transparency, 'definition of done' policies and limiting work in progress (Kanban)

• Advising, training, mentoring and executive coaching for McKinsey client service teams and their clients on elements mentioned in above summary
• Sectors include Banking, Building Society, Shipping, Telco, Insurance, Online travel agency, Leisure and gambling
• Described as “distinctive” and “the best we have” by Partners and Senior Partners
• Fastest launch of Digital bank in history of McKinsey
• 400% increase in throughput as a result of changes implemented, delivered on time with flawless quality, currently fastest growing digital bank in Nigeria
• Averaged >>80% training satisfaction score
• Consistently achieved >70% scrum team maturity in 3-4 sprints
• 85% feedback score for training Vodafone's 250 session
• 90% satisfaction score for top 50 CEOs in Unicredit

• Earned status as the organisation's most successful Trainer
• Lead Tesco Technology, Agile Practitioner Programme Transformation Lead for 2500 staff UK and India
• Won UK National award Best use of agile in Public Sector for High Speed 2 (HS2), Principal Consultant for Lean-Agile Transformation
• Lean-Agile Training & Coaching UK GOV Departments: Cabinet Office, DWP, HMRC, MCGA, DSA, DFID, ONS, BT, BBC, ROS, Lean-Agile Trainer >1000 Executives, Managers and Staff

• Lean-Agile training and coaching of UK IT department
• Supported delivery of Lean-Agile software migration programme scehduling by cost of delay

• Successful creation and delivery of digital start-up incubator (North East England) as Programme Director for 130 SMEs, winning national award for ‘Best Use of Agile in the Public Sector 2010' (Agile Business Awards) combining Design Thinking, DSDM Agile and PRINCE2 to support NE business develop digital product ready for VC investment.
• Director of Sunderland Software City Digital Cluster Development Community.

• Developing (C/C++) Virtual Reality applications and Team Leader on world's first subsea fibre-optic cable-laying simulator for CTC Marine applying Agile Principles.