Summary
Overview
Work history
Skills
Affiliations
Timeline
Generic

Fred Coole

Andover,United Kingdom

Summary

Results-driven professional with expertise in strategic prospecting, key account handling, and client engagement. Demonstrates proficiency in pipeline management, customer retention tactics, and new business acquisition, leveraging comprehensive product knowledge to deliver tailored value propositions. Skilled in stakeholder management and strategic decision-making to foster long-term partnerships and drive sustainable growth. Committed to utilising advanced strategies to achieve organisational objectives while maintaining exceptional client satisfaction.

Overview

13
13
years of professional experience

Work history

Microsoft Surface Business Development Manager

Westcoast PLC
Theale, Berkshire
09.2024 - Current

Execute strategic business plans, driving growth for Microsoft Surface Devices.

Identify new market opportunities and fostered partner relationships.

Enable partner success through training on Microsoft Surface benefits and user experience.

Assist partners in enhancing partnership status and understanding benefits.

Support sales teams in negotiating and closing complex deals to meet KPIs.

Manage key accounts, ensuring high customer satisfaction levels.

Collaborate with stakeholders to align business objectives effectively.

Execute product launches, significantly boosting market penetration.

Enable customers to understand the benefits of AI PC's and how Co-pilot software can maximise productivity and security, via the on board NPU without having to connect to the cloud.

Senior Premier Account Manager

Northamber Plc
Chessington
01.2022 - 07.2024

Managed and expanded portfolio of high-potential B2B customer accounts in IT sector.

Cross-sold hardware and software solutions, achieving consistent year-on-year revenue growth.

Conducted face-to-face meetings to establish strong, long-term customer relationships.

Oversaw full sales cycle from prospecting to closing and post-sale support.

Identified gaps and trends in client spending to create new business opportunities.

Consistently exceeded monthly KPIs focused on revenue and profitability.

Etail/ Retail Account Manager

Asus UK
Hemel Hempstead
01.2019 - 12.2021

Managed strategic accounts across Etail and Retail sectors to enhance market presence.

Developed promotional sales strategies and conducted market analysis to increase market share.

Collaborated with marketing and supply chain teams to align campaigns with market demands.

Engaged regularly with clients to review performance and formulate growth plans.

Achieved targets across multiple product categories while promoting Asus premium brand message.

Cultivated strong strategic relationships to support business objectives.

Senior Account Manager

Exertis UK Ltd
Basingstoke
06.2013 - 11.2018

Managed vendor and reseller relationships to drive growth and profitability.

Delivered strategic account plans while negotiating favourable credit terms for key partners.

Promoted new IT products and solutions across diverse client sectors.

Led projects from planning through implementation, enhancing long-term customer value.

Internal Account Manager

Computer 2000
Basingstoke
07.2012 - 06.2013

Achieved strong KPI performance through strategic upselling and solution selling.

Mentored junior staff to enhance sales capabilities and meet collective targets.

Cultivated accounts by implementing targeted sales strategies to drive growth.

Skills

  • Strategic prospecting
  • Key account handling
  • Product knowledge
  • Customer retention tactics
  • Pipeline Management
  • Client engagement
  • New business acquisition
  • Value propositions
  • Strategic decision-making
  • Stakeholder management

Affiliations

  • Playing Jazz and blues guitar, tennis and father to my 8 year old daughter.

Timeline

Microsoft Surface Business Development Manager

Westcoast PLC
09.2024 - Current

Senior Premier Account Manager

Northamber Plc
01.2022 - 07.2024

Etail/ Retail Account Manager

Asus UK
01.2019 - 12.2021

Senior Account Manager

Exertis UK Ltd
06.2013 - 11.2018

Internal Account Manager

Computer 2000
07.2012 - 06.2013
Fred Coole