Fraser Paterson
London,UK
Summary
Accomplished professional with expertise in operations and workflow management, scheduling and logistics coordination, and production and event support. Proven ability to manage stakeholders and VIPs, lead and train teams, and solve problems under pressure. Adept at process improvement and cross-department communication, with proficiency in Opera, Opera Cloud, ALICE, MICROS, Excel, Word, WhatsApp Business, Adobe Suite, and Final Cut Pro.
Overview
9
9
years of professional experience
Work history
- Supported logistics for Netflix, BAFTA afterparties, and London Fashion Week
- Managed VIP clientele with high discretion
- Coordinated multi-stakeholder events and timelines
- Directed short films featured in UK festivals
Front Office Manager
The Twenty Two
London
2024.04 - 2026.06
- Lead daily front office operations within a luxury boutique hotel
- Oversee team scheduling and service delivery
- Coordinate complex VIP logistics and requests
- Resolve high-priority operational issues
Duty Manager
The Twenty Two
London
2022.01 - 2024.04
- Managed daily operations across departments
- Coordinated logistics and internal communication
- Maintained standards during high-profile events
Night Manager
The Ned
London
2017.09 - 2022.01
- Oversaw full hotel operations overnight
- Managed reporting, audits, and team leadership
- Resolved operational and guest issues independently
Assistant Night Manager
The Ned
London
2017.02 - 2017.09
- Supported night operations and reporting
- Assisted leadership and covered management duties
Education
BA - Film & Video Production
University of Derby
A-Levels - Film and TV
Cambridge Regional College
CambridgeGCSEs -
Stansted Mountfitchet High Shcool
Stansted Mountfitchet, EssexSkills
- Operations & Workflow Management
- Scheduling & Logistics Coordination
- Production & Event Support
- Stakeholder & VIP Management
- Team Leadership & Training
- Problem Solving Under Pressure
- Process Improvement
- Cross-Department Communication
- Opera, Opera Cloud, ALICE, MICROS, Excel, Word, WhatsApp Business, Adobe Suite, Final Cut Pro
Additional information
- Screenwriter with multiple projects in development
- International filming experience (Indonesia)
Affiliations
- Film and Video Production
Timeline
Front Office Manager
The Twenty Two
2024.04 - 2026.06
Duty Manager
The Twenty Two
2022.01 - 2024.04
Night Manager
The Ned
2017.09 - 2022.01
Assistant Night Manager
The Ned
2017.02 - 2017.09
BA - Film & Video Production
University of Derby
A-Levels - Film and TV
Cambridge Regional College
GCSEs -
Stansted Mountfitchet High Shcool