Fraser Mark Munro
Helensburgh
Summary
Customer-focused professional with experience in retail environments, specializing in customer service, conflict resolution, and team collaboration. Strengths include active listening skills to understand and address customer needs effectively. Previous roles highlight ability to improve team efficiency, enhance customer satisfaction levels, and contribute positively to overall business performance.
Overview
1
1
year of professional experience
Work History
Customer Team Member (CTM)
The Co-operative Group
10.2024 - Current
- Customer service
- Age related sales
- Replenishing stock
- Code checking
- Legal compliance
- Working as part of a team in addition to autonomous working
Education
Bachelor of Engineering - Chemical Engineering
University of Strathclyde
Glasgow 09.2025 - 02.2026
Skills
- First Aid Trained
- Teamwork
- Adaptability
- Good communication skills
- Hard working
- Punctual
- Customer service skills
- Legal Compliance
- Health and Safety Awareness
- Volunteering
Languages
English, First Language
Timeline
Bachelor of Engineering - Chemical Engineering
University of Strathclyde
09.2025 - 02.2026
Customer Team Member (CTM)
The Co-operative Group
10.2024 - Current