Fraser Lawson

I oversaw the preparation of bread and other food for that day, all unsupervised. I also had to keep a clear and precise log of all temperature and cleanliness of food and workspaces throughout our shop.
I was never late for a single shift and rarely took a day off.
I was very prompt with my finishing time and always completed all my tasks for the day before heading home, which made it easier for my colleagues.

I was a telephone consultant for the NHS Covid Helpline, which meant I was dealing with people who were under a lot of stress and worry, I was able to complete many calls where I was needed to calm them down and give them any information available.
I worked 12-hour shifts from early hours in the morning. I was always successful at being at work and starting early or on time.

Delivered scaffolding daily to multiple locations across Scotland, efficiently managing a busy winter schedule.

Collaborated as part of a two-man crew operating a HIAB HGV for scaffolding transportation.

Maintained punctuality by working from 7:30 to 4:30 every day without tardiness.

Utilised multiple software and systems on a daily basis.

Managed diverse administrative clients while addressing ongoing phone calls from answering service clients.

Onboarded new customers through the various software platforms utilised by the company, leveraging accounting tools like Xero and Stripe for payment processing and invoice generation.