Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

FRANKY JOYCE FERNANDES

LONDON,City of London

Summary

Skilled Shift Manager bringing 5 years of experience in Tesco industry. Driven to keep costs under control, employees working hard and customers satisfied. Highly professional and results-focused professional with excellent problem solving and decision making skills. Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Keen to develop and advance professionally into position offering additional professional challenge and room for advancement. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Overview

2
2
years of post-secondary education

Work History

Shift manager

Tesco Express
london, Camden
07.2023 - Current
  • Completed comprehensive shift reports to support seamless handovers.
  • Managed staff schedules, ensuring required coverage to meet shift needs within budget.
  • Promoted safety culture through clear communications and inspections.
  • Employed forward-thinking mindset to anticipate and quickly eliminate issues on shift.
  • Kept employees operating productively to meet business and customer needs.
  • Increased team efficiency by analysing staff and equipment performance.
  • Addressed staff absences and holiday requests to achieve consistent rota coverage.
  • Led by example and demonstrated company best practices.
  • Maintained neat and tidy workstation to promote cleanliness and sanitation guidelines.
  • Maintained team-oriented atmosphere with open communication and quick conflict resolution.
  • Estimated costs, generated reports, and maintained detailed records.
  • Supervised activities of workers and enforced safety regulations.

Education

Foundation Degree in Science - computer science

Arden university
london
11.2021 - 10.2023

Bachelor of Science - computer science

London South Bank University
London
10.2023 -

Skills

  • Training and development
  • KPI management
  • Inventory control
  • Health and safety compliance
  • Continuous improvement
  • Engaging leadership style
  • Team Building
  • Schedule Management
  • Value stream mapping
  • Quality Assurance
  • Training and mentoring
  • Creative merchandising
  • Strategic planning
  • Staff Management

Languages

English
Fluent

Timeline

Bachelor of Science - computer science

London South Bank University
10.2023 -

Shift manager

Tesco Express
07.2023 - Current

Foundation Degree in Science - computer science

Arden university
11.2021 - 10.2023
FRANKY JOYCE FERNANDES