Frankie Taylor
Maidstone,Kent
Summary
A reliable and detail-oriented professional with a strong commitment to delivering high-quality results. Known for consistently meeting deadlines, taking initiative, and working effectively both independently and as part of a team. I bring a strong work ethic, a positive attitude, and a drive for continuous improvement. Dedicated to completing tasks promptly and to the highest standard.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work history
Sales Assistant
WHSmith
Maidstone, United Kingdom
12.2024 - 06.2025
- Trained new staff members, fostering a supportive working environment.
- Improved customer service by efficiently handling queries and complaints.
- Maintained knowledge of products and features to provide recommendations to customers.
- Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
- Processed returned or exchanged items and provided refunds to customers.
Sales Assistant
WHSmith
Bromley
08.2024 - 12.2024
- Built strong relationships with regular customers for repeat business.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
Sales Assistant
WHSmith
Beckenham
09.2023 - 08.2024
- Updated product labelling and pricing to reflect discounts and offers.
- Requested and checked customer IDs at checkout for age-restricted products.
- Accepted card, cash and cheque payments in POS register system.
- Went above and beyond by helping customers to locate stock, making bespoke orders where possible.
Education
Oasis Academy Shirley park secondary
09.2019 - 06.2024
Skills
- Customer service
- Leadership
- Cash handling
- Time management
- Retail software proficiency
Custom
I enjoy spending quality time outdoors with my family and dog, especially on long countryside walks. I'm passionate about keeping fit and maintaining a healthy lifestyle. In my spare time, I love reading and experimenting with new recipes in the kitchen—cooking is a creative outlet I truly enjoy.
Affiliations
- I enjoy spending quality time outdoors with my family and dog, especially on long countryside walks. I'm passionate about keeping fit and maintaining a healthy lifestyle. In my spare time, I love reading and experimenting with new recipes in the kitchen—cooking is a creative outlet I truly enjoy.
Timeline
Sales Assistant
WHSmith
12.2024 - 06.2025
Sales Assistant
WHSmith
08.2024 - 12.2024
Sales Assistant
WHSmith
09.2023 - 08.2024
Oasis Academy Shirley park secondary
09.2019 - 06.2024
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