Summary
Overview
Work history
Education
Skills
Custom
Affiliations
Timeline
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Frankie Taylor

Maidstone,Kent

Summary

A reliable and detail-oriented professional with a strong commitment to delivering high-quality results. Known for consistently meeting deadlines, taking initiative, and working effectively both independently and as part of a team. I bring a strong work ethic, a positive attitude, and a drive for continuous improvement. Dedicated to completing tasks promptly and to the highest standard.

Overview

2
2
years of professional experience
5
5
years of post-secondary education

Work history

Sales Assistant

WHSmith
Maidstone, United Kingdom
12.2024 - 06.2025
  • Trained new staff members, fostering a supportive working environment.
  • Improved customer service by efficiently handling queries and complaints.
  • Maintained knowledge of products and features to provide recommendations to customers.
  • Conducted stock checks, faced-up shelves and recorded out-of-stock items to fulfil customer demand.
  • Processed returned or exchanged items and provided refunds to customers.

Sales Assistant

WHSmith
Bromley
08.2024 - 12.2024
  • Built strong relationships with regular customers for repeat business.
  • Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
  • Handled high-pressure situations calmly, keeping store operation seamless during peak hours.

Sales Assistant

WHSmith
Beckenham
09.2023 - 08.2024
  • Updated product labelling and pricing to reflect discounts and offers.
  • Requested and checked customer IDs at checkout for age-restricted products.
  • Accepted card, cash and cheque payments in POS register system.
  • Went above and beyond by helping customers to locate stock, making bespoke orders where possible.

Education

Oasis Academy Shirley park secondary
09.2019 - 06.2024

Skills

  • Customer service
  • Leadership
  • Cash handling
  • Time management
  • Retail software proficiency

Custom

I enjoy spending quality time outdoors with my family and dog, especially on long countryside walks. I'm passionate about keeping fit and maintaining a healthy lifestyle. In my spare time, I love reading and experimenting with new recipes in the kitchen—cooking is a creative outlet I truly enjoy.

Affiliations

  • I enjoy spending quality time outdoors with my family and dog, especially on long countryside walks. I'm passionate about keeping fit and maintaining a healthy lifestyle. In my spare time, I love reading and experimenting with new recipes in the kitchen—cooking is a creative outlet I truly enjoy.

Timeline

Sales Assistant

WHSmith
12.2024 - 06.2025

Sales Assistant

WHSmith
08.2024 - 12.2024

Sales Assistant

WHSmith
09.2023 - 08.2024

Oasis Academy Shirley park secondary
09.2019 - 06.2024

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Frankie Taylor