Frankie Mills

As a delivery driver, I successfully managed tight time constraints, ensuring timely deliveries while maintaining a high standard of customer service. Engaging with customers daily, I built strong rapport and provided friendly, reliable service. This role honed my ability to meet deadlines under pressure and strengthened my communication and relationship-building skills, which are directly transferable to a sales environment where customer interaction and satisfaction are key.

In my first job, I quickly developed essential customer service skills, handling a wide range of queries and resolving issues to ensure customer satisfaction. Working in such a fast-paced environment sharpened my problem-solving abilities, while also teaching me how to manage my time effectively and multitask during busy periods, ensuring smooth operations on the shop floor.

Collaborating with executive staff in the trade and treasury department, gaining valuable insights into professional banking environments. Developing a strong interest in sales through observing high-level calls with shareholders and potential investors. Demonstrated adaptability and professionalism in a fast-paced, high-stakes setting.