Frankie Glackin
London
Summary
Motivated student pursuing a Bachelor of Arts in Business Management and Marketing, with practical experience in customer service and teamwork. Demonstrates strong communication and collaboration skills, with a keen interest in marketing strategies and social media. Adaptable and eager to contribute effectively in a dynamic work environment.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work history
Cafe worker
Leon's Cafe Firs Farm
London
2023.11 - 2023.04
- Maintained up-to-date knowledge of menu items, which would change regularly depending on supplier and season, in order to assist customers effectively.
- Addressed customer queries and complaints to promote satisfaction.
- Performed various tasks including cleaning, serving, and processing customer orders for food and drinks.
- Cafe was at the park entrance and would get extremely busy during weekends and periods of good weather.
Trainee Stock Broker
TP ICAP
London
2023.07 - 2023.07
- Assisted with operations across multiple department desks including stock broking, advisory, and compliance.
- Participated in meetings to gain insights into stock market dynamics and sector performance.
- Supported analysis of various market sectors, including energy, materials and bonds.
Facilities technician
Kirkland and Ellis
London
2024.06 - Current
- Assisted technical staff in promoting team cohesion and improving workflow by reorganising meeting rooms and collaborative spaces for events.
- Responded to requests from lawyers by delivering necessary equipment and resolving office airflow issues.
- Conducted regular safety checks to ensure compliance with regulations at all times.
- Experienced in creating and editing floor plans using Adobe Combat.
Education
GCSEs - Maths, Double Science, English Literature and Language, Religious Education, Spanish, History, Media
Finchley Catholic High School
London 2019.09 - 2022.06
A-Levels - Business Studies, Philosophy and Ethics, and Religious Education
Finchley Catholic High School
London 2022.09 - 2024.06
Bachelor of Arts - Business Management and Marketing
Nottingham Trent University
Nottingham 2024.09 -
Skills
- Communication skills
- Team collaboration
- Attention to detail
- Resilience and positivity
- Marketing expertise
- Social media management
References
Liam, Hourican, Head of Year 12, lhourican@finchleycatholic.org.uk, Finchley Catholic High School
Other interests
Football Team, I've played for Enfield Town for almost a decade now and have captained the team on numerous occasions. I've received seasonal awards of 'Most Improved Player' and 'Best Player' over my time at the club., Films and TV, I am a big fan of films and TV shows, more specifically fantasy, sci fi and action. I studied media studies at GCSE due to my interest and consider myself to have a strong knowledgeable on the topic. I also have a very strong interest in superheroes (specifically Batman and Spider-Man) and pride myself on my in depth knowledge on them.
Affiliations
- Football, TV shows and films, Marvel and DC superheroes and music
Accomplishments
High achievers award in Religious Studies GCSE.
Winning the Watford Friendly League Cup with Enfield Town FC.
Having my Media Studies Coursework (movie poster and DVD cover) put on display for younger students to base their coursework off.
My GCSE English Literature teacher using my exam response essay for younger years also as an example after it was graded a 9.
Languages
Spanish
Intermediate
References
References available upon request.
Timeline
Bachelor of Arts - Business Management and Marketing
Nottingham Trent University
2024.09 -
Facilities technician
Kirkland and Ellis
2024.06 - Current
Cafe worker
Leon's Cafe Firs Farm
2023.11 - 2023.04
Trainee Stock Broker
TP ICAP
2023.07 - 2023.07
A-Levels - Business Studies, Philosophy and Ethics, and Religious Education
Finchley Catholic High School
2022.09 - 2024.06
GCSEs - Maths, Double Science, English Literature and Language, Religious Education, Spanish, History, Media
Finchley Catholic High School
2019.09 - 2022.06