Frankie Donaghy-Roering
Hull
Summary
Competent individual ready to take on fast paced workplace to obtain experience. Experienced in organising supplies and equipment for efficient use. Team player with drive to reach organisational goals. Experience in fast-paced work environment, cash handling and customer facing care.
Overview
6
6
years of professional experience
4
4
Certifications
Work History
Student Ambassador
University of Hull
10.2021 - Current
- Answered questions from visitors and potential students about university life.
- Developed and maintained relationships with current and prospective students to drive retention.
- Maintained communication with current student ambassadors to foster quality representation.
- Contributed to positive campus atmosphere by creating welcoming spaces for new students to connect with one another.
Crew Member
Jump-inc
10.2018 - 08.2021
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Worked well with teammates and accepted coaching from management team.
- Promoted positive work environment through effective communication and teamwork among staff members.
- Improved customer satisfaction by providing friendly and efficient service at register.
Mentor and Young People's Mental Health Advocate
Chilypep
09.2018 - Current
- Adapted mentorship style based on individual mentee needs, enabling tailored interventions that drove better results than one-size-fits-all approaches.
- Offered constructive feedback on mentee progress, enabling them to refine their skills and enhance their potential.
- Enhanced mentee performance by providing personalized guidance and support.
- Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
Education
Bachelor of Science - Geography
University of Hull
Hull, United Kingdom 04.2001 -
Skills
Cash Handling
Time Management
Customer Facing Service and Engagement
Teamwork and Collaboration
Customer Service
Cash Handling
Certification
Mental Health First Aid England (2018 - 2022)
Timeline
Student Ambassador
University of Hull
10.2021 - Current
Crew Member
Jump-inc
10.2018 - 08.2021
Mentor and Young People's Mental Health Advocate
Chilypep
09.2018 - Current
Bachelor of Science - Geography
University of Hull
04.2001 -
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