Frank George Kaonda Singo
Birmingham,West Midlands
Summary
Reliable Support Worker enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well. Enthusiastic individual dedicated to delivering compassion, accessible support. Strong relationship-building skills and emotional intelligence. History of achieving positive results in collaboration with multidisciplinary team. Reliable [Job Title] enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.
Overview
22
22
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Support worker
Starlight Support Services
Birmingham, West Midlands
07.2023 - Current
- Empowered individuals to pursue hobbies and leisure activities such as shopping and creative activities.
- Ensured consistent quality improvement by developing improved personal care services, optimising service user satisfaction.
- Adapted support where possible to increase service accessibility.
- Assisted service users to obtain and access community resources.
- Providing emotional support to individuals.
- Supporting and monitoring their healthcare needs including administering medication.
- Support them learning new skills or gaining employment.
- Teaching life skills such as budgeting and paying bills.
- Working with other professionals such as doctors and therapists.
Restaurant manager
Baby Grand Group
Glasgow, Glasgow City
01.2002 - 01.2023
Education
Diploma of Higher Education - Hospitality Management
City of Glasgow College
Glasgow 08.2006 - 08.2008
Skills
- Zendesk
Certification
Bullying & Harassment in the workplace
Sharps Awareness
Fire Marshall
Deprivation Of Liberty Safeguarding
Mental Capacity Act Level 2 (VTQ)
Basic First Aid Level 2
Safeguarding of Children
Fire Safety In Care
Person Centred Care Level 2 (VTQ)
Communication In Care
Care Certificate Standard 3 Duty of Care
Care Certificate Standard 1 Understanding your role
Care Certificate Standard 2 Safeguarding Children
Health & Safety Awareness NI
CPR Awareness
Infection Control
Lone Working Certificate
Timeline
Support worker
Starlight Support Services
07.2023 - Current
Diploma of Higher Education - Hospitality Management
City of Glasgow College
08.2006 - 08.2008
Restaurant manager
Baby Grand Group
01.2002 - 01.2023
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