A dynamic and results-driven professional with over 5 years of experience in employment advisory services, leadership, and customer-focused roles across diverse sectors including retail, hospitality, and social care. Proven expertise in managing complex cases, delivering tailored employability solutions, and driving client success through personalised coaching and career guidance. Strong track record in leading teams to exceed performance targets while supporting individuals with diverse needs, including those with mental health challenges, disabilities, and other barriers to employment. Passionate about promoting social mobility, inclusion, and well-being through holistic support services.
Proven ability in exceeding targets. Won employee of the month on several occasions within Get Set UK and was a valued member on the Employee forum.