Frank Lagron

• Loading and Unloading: Safely load and unload vehicles, including delivery wagons and customer vehicles, using appropriate equipment like forklifts.
• Stock Management: Receive and check incoming goods against delivery notes, reporting any damages or discrepancies. Responsibilities also include organizing stock, moving items to correct storage locations, and assisting with regular inventory counts.
• Operating Machinery: Safely operate yard equipment such as forklifts, pallet trucks, or other machinery, ensuring all pre-shift checks and maintenance documentation are completed.
• Yard Maintenance and Housekeeping: Maintain clean, tidy, and safe environment at all times, which includes waste disposal, sweeping, and removing any potential hazards or obstructions.
• Health and Safety Compliance: Adhere strictly to all health and safety regulations and company procedures, including wearing personal protective equipment (PPE) and reporting any incidents, near misses, or defects in equipment.
• Order Picking and Preparation: Assist in picking customer orders and preparing items for dispatch, ensuring correctly packaged, labelled, and secure for transit.
• Customer Service: Assist customers with their inquiries or during collections in a professional and friendly manner.
• General Support: Perform other general yard and facility maintenance duties as required, which may include basic repairs, cleaning down equipment, or assisting in other departments like a workshop.

• General Cleaning Tasks: Performing routine cleaning tasks across various surfaces and areas.
• General Cleaning Tasks: Performing routine cleaning tasks across various surfaces and areas.
• Waste Management: Handling all waste disposal according to established procedures.
• Health and Safety Compliance: Adhering to safety protocols to maintain a safe working environment for themselves and others.
• Inventory and Equipment Upkeep: Monitoring stock levels of cleaning products and consumables, reporting when new supplies are needed. Ensuring cleaning equipment (vacuums, mops, etc.) is clean, well-maintained, and stored correctly after use.
• Reporting and Communication: Notifying management or supervisors of any maintenance issues, deficiencies, or required repairs (e.g., a leaking sink, a broken light bulb). Following assigned cleaning schedules and completing tasks efficiently and on time.
  

• Performing Assigned Work: Completing duties and tasks specified for the role during assignment period as directed and supervised by the client company.
• Adhering to Company Policies: Following hirer's rules, procedures, dress code, and working practices, just as a permanent employee would.
• Complying with Health and Safety: Taking reasonable care for their own health and safety and that of others. This includes using provided personal protective equipment (PPE), reporting any health and safety risks or incidents immediately, and not operating equipment unless trained and authorised to do so.
• Reliability and Punctuality: Attending all shifts as scheduled, being on time, and communicating any absences or lateness promptly to both agency and client supervisor.
• Maintaining Professionalism: Representing the agency and themselves professionally while on assignment, building a good rapport with colleagues, and focusing on job objectives.
• Timekeeping and Administration: Accurately recording hours worked, usually by completing timesheets provided by the agency, to ensure correct payment.
• Communication with the Agency: Informing agency of any issues, grievances, or dissatisfaction with assignment or working conditions.
  Notifying agency of any changes in personal details (e.g., address, contact number) or relevant qualifications/skills.
  Returning any client-issued property (e.g., security passes, uniforms) at the end of an assignment.

Staff Management and Supervision:

• Creating and managing work schedules and rotas, including planning for off-days and coverage for absences.
• Delegating specific tasks and work areas to team members.
• Motivating cleaning crew and fostering positive team culture.
  Evaluating performance, providing feedback, and resolving conflicts or employee issues.

Operational Oversight:

• Establishing and enforcing cleaning standards, procedures, and guidelines.
• Inspecting cleaned areas to ensure quality standards and specifications are consistently met.
• Determining appropriate cleaning methods for various surfaces and areas.
• Performing cleaning duties as needed, especially during staff shortages or for specialised tasks.
• Responding to customer or client complaints and special requests in a professional manner.

Inventory and Equipment Management:

• Monitoring inventory levels of cleaning supplies, materials, and equipment.
• Procuring new supplies and equipment as needed, while controlling usage to minimise waste.
• Ensuring all equipment is properly maintained, inspected regularly, and reporting any faults or damage for repair.
  

Health, Safety, and Compliance:

• Ensuring all staff adhere to relevant health and safety (H&S) and COSHH (Control of Substances Hazardous to Health) regulations.
• Providing safety briefings and ensuring correct use of personal protective equipment (PPE).
• Immediately reporting any hazards, accidents, or near misses to management.
  

Administrative Duties:

• Maintaining records related to personnel, supplies, and equipment.
  Preparing and submitting reports to managers or clients regarding cleaning schedules, incidents, and performance.
• Liaising with site managers, clients, and other departments to coordinate activities and address facility needs, such as repairs or maintenance work.