Frank Exley Harper

• I have been working at the Old Stamp House for six years now, and in that time, we have managed to get one Michelin star, which has made the restaurant a lot more popular. The standard of service has to be very high. I have recently been moved up to their new expansion called The Schelly, which is now the sister restaurant to the Old Stamp House. It is a lot faster-paced because it is more of a tapas-styled restaurant. I enjoy working here alongside the owner, Ryan Blackburn, from whom I have learned a lot about how to treat customers, along with being very professional in customer service.
• Enhanced customer satisfaction by promptly attending to queries and requests.
• Managed table settings for optimal dining experience.
• Ensured cleanliness of restaurant area with regular sweeping and wiping.
• Handled payment transactions to guarantee smooth customer checkout process.
• Delivered excellent customer service through friendly and polite interaction.
• Worked collaboratively with kitchen staff for efficient service delivery.
• Maintained knowledge of menu items, leading to accurate order taking.
• Accommodated special dietary requests, enhancing customer dining experience.
• Explained dish components clearly to inform customers' decisions.
• Warmly greeted guests upon arrival to create welcoming atmosphere.

• Enhanced team productivity with effective delegation of tasks.
• Demonstrated proficiency in various cooking techniques, improved dish presentation.
• Coordinated prep work, streamlined the cooking process.
• Orchestrated seamless kitchen service during peak hours.

I am quite new to DJing; however, my family has a lot of experience in DJing, which has led me to take it on, and I now DJ for weddings and other types of gatherings. It has also made me a lot more confident as a person, talking to large groups of people on my own, and trying to give them the best experience possible.