FRANK EDIAGBONYA-DAVIES
London,Enfield
Summary
Results-driven Cleaning Manager with over 15 years in the cleaning industry, skilled in quality control, compliance assurance, and team leadership. Expertise in conflict management, resource allocation, and project management, consistently meeting targets and enhancing operational efficiency. Strong communicator adept at understanding client needs and fostering team collaboration to achieve outstanding service and productivity. Seeking to leverage extensive experience in a challenging new role.
Overview
27
27
years of professional experience
Work History
Freelance
Private
London, Enfield
06.2026 - Current
- Conducted comprehensive literature reviews to inform ongoing research projects and enhance study depth.
- Partnered with colleagues to drive successful project outcomes.
- Managed complaints with calm, clear communication and problem-solving.
- Maintained clean, safe working environments to eliminate accident risks.
SECURITY OFFICER
SKY Blue
Ealing Central Library
04.2014 - 06.2014
- Implemented strategies to deter criminal activity
- Performed security duties to ensure safety and compliance
- Protection of lives and Properties
- Crisis Management
- Providing a conducive business environment
- Managed customer service to resolve issues and improve satisfaction
- Assisted customers to enhance overall experience and engagement
SITE MANAGER
Superclean Services Limited
London
01.2002 - 01.2013
- Oversaw daily cleaning operations at the Royal Institute of British Architects in London.
- Managed early hours building operations, ensuring security, alarm systems, and access control were maintained effectively.
- Oversaw recruitment, created rotas, managed payroll, and scheduled holidays to optimise staffing and coverage.
- Coordinated recruitment process for new staff, sourcing candidates and conducting interviews to build a strong team.
- Provided training for the new staff
- Implemented disciplinary procedures
- Resolved conflicts and resolution among cleaners
- Oversaw financial operations and budget management.
- Followed health and safety standards.
- Oversaw waste management operations.
- Coordinated deep cleaning and extra services for clients on weekends.
- Served as a registered first aider and oversaw incident reporting.
- Coordinated with local authorities such as police and fire services.
- Executed cleaning tasks as required
- Handled early morning front desk reception tasks.
- Carried out receptionist and security responsibilities throughout Saturdays.
SITE MANAGER
Startfresh Cleaning Service Limited
London
01.2000 - 01.2002
- Managed building operations, security, alarm, and access control during early hours.
- Oversaw recruitment, scheduling, payroll, and absence management to ensure staff coverage.
- Conducted recruitment for new staff.
- Provided training for the new staff
- Executed disciplinary procedures
- Resolved conflicts and resolution among cleaners
- Followed health and safety regulations.
- Communicated with local authorities, including police and fire services.
- Served as a registered first aider and managed incident reports.
- Managed waste disposal and recycling processes.
- Administered company finances and budgeting to maintain operational efficiency.
- Ran the day-to-day cleaning at the Royal Institute of British Architects in London.
- Coordinated deep cleaning and additional services for clients, ensuring high standards of cleanliness.
- Performed ad-hoc cleaning tasks at various locations.
- Handled early morning front desk reception duties.
- Provided all day receptionist and security duties on Saturdays.
Education
Master of Science - Global Political Economy
Birkbeck, University of London
City of london01-2025
SIA CCTV -
01-2016
SIA Door Supervision -
01-2016
First Aid -
01-2013
A Levels - History and Religious Studies
The Open University
London, ENG01-1991
Skills
- Literature review
- Operational management
- Financial management
- Budgeting
- Strategic planning
- Security management
- Access control
- Incident management
- Waste disposal
- Emergency response planning
- Project coordination
- Cross-functional collaboration
- Team leadership
- Able to train others
- Able to supervise
- Customer support
- Client relations
- Complaint resolution
- Verbal communication
- Adaptability
- Analytical thinking
- Leadership
- Multi-tasking
- Attention to detail
- Deadline adherence
- Community engagement
- Strategic planning
- MS Office Suite
- Leadership
- Team building
- Time management
- Health and safety awareness
- Mediation techniques
- Customer orientation
- Adherence to professional work ethics
- Deadline adherence
- Community engagement
- Complaint resolution
- MS Office Suite
Custom
Available on request.
Timeline
Freelance
Private
06.2026 - Current
SECURITY OFFICER
SKY Blue
04.2014 - 06.2014
SITE MANAGER
Superclean Services Limited
01.2002 - 01.2013
SITE MANAGER
Startfresh Cleaning Service Limited
01.2000 - 01.2002
Master of Science - Global Political Economy
Birkbeck, University of London
SIA CCTV -
SIA Door Supervision -
First Aid -
A Levels - History and Religious Studies
The Open University