Frank Alphonse
Hounslow,Middlesex
Summary
Self starter with over 10 years of experience in manufacturing and hospitality. Has an aptitude for learning, understands team values and the endurance for high pressured environments.
Overview
14
14
years of professional experience
Work History
CNC machine operator
A Wrate Engineering Ltd
Sunbury-on-Thames, Surrey
06.2016 - Current
- Machining components to customer specifications of technical drawings and work schedules
- Using measuring equipment and performing visual inspection for quality control
- Unloading and monitoring stock of raw materials
- Following health and safety procedures on shop floor to prevent hazards and risks
- Monitoring machines for malfunctions and maintenance
- Recording and reporting daily performance to supervisors
Front of House Team Member/Store Representative
Nandos Hounslow
Hounslow, Middlesex
06.2010 - 03.2015
- Accommodating guests and explaining the Nandos journey
- Processing orders and providing menu recommendations
- Resolving customer complaints
- Engaging and building familiarity with customers for retention
- Bridging the well being concerns between employees and General Manager
- Attending regional meetings to cross examine store metrics
Education
Bachelor of Arts - Drama
St.Mary's University College
Twickenham /2007 - /2010
BTEC National Diploma - Performance
Richmond upon Thames College
Twickenham /2005 - /2007
St.Mark's Catholic Secondary School
Hounslow /2000 - /2005
Skills
- Strong written and verbal communication
- Prioritization
- Problem solving
- Attention to detail
References
References available upon request.
Timeline
CNC machine operator
A Wrate Engineering Ltd
06.2016 - Current
Front of House Team Member/Store Representative
Nandos Hounslow
06.2010 - 03.2015
Bachelor of Arts - Drama
St.Mary's University College
/2007 - /2010
BTEC National Diploma - Performance
Richmond upon Thames College
/2005 - /2007
St.Mark's Catholic Secondary School
/2000 - /2005
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