Summary
Overview
Work History
Education
Skills
Accomplishments
LANGUAGES
Hobbies and Interests
Timeline
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Frangely Luna Gonzalez

London

Summary

Dynamic hospitality and construction professional with a strong guest-focused service mindset. Extensive experience in bar operations, landscaping, customer service, and general labor on construction projects. Skilled in multitasking under pressure, effective team collaboration, and maintaining high standards of health, safety, and quality in diverse environments. Proven ability to adapt and perform efficiently in fast-paced hospitality settings and physically demanding construction roles.

Overview

8
8
years of professional experience

Work History

Senior Bartender

San Carlo
01.2022 - 07.2025
  • - Lead bar operations during peak hours, serving large numbers of guests efficiently and with warmth
  • Adhered to strict cleanliness standards throughout all aspects of bar operations.
  • - Train and mentor junior bar staff to improve service speed and drink quality
  • - Deliver personalized drink recommendations to enhance customer experience
  • - Coordinate with front-of-house teams to ensure seamless guest service flow
  • - Maintain strict health, safety, and hygiene standards at all times
  • - Handle guest complaints professionally to maintain high satisfaction

Landscaper

Elements Private Villas
09.2020 - 07.2021
  • - Performed landscaping duties including planting, lawn maintenance, pruning, and garden upkeep
  • - Maintained outdoor spaces to a high standard ensuring guest areas were visually appealing
  • - Assisted with general grounds maintenance and equipment upkeep
  • - Monitored irrigation systems to ensure optimal watering of plants and lawns
  • Maintained grounds by trimming, weeding, and general clean-up.

Labourer

DCK Worldwide Construction
05.2019 - 01.2020
  • - Assisted with manual labour tasks including surface preparation, debris removal, and assisting tradespeople
  • - Supported site administration by ensuring compliance with safety protocols
  • - Delivered snagging reports and progress updates to project managers
  • - Ensured tools and equipment were maintained and stored properly
  • - Assisted with delivery coordination and materials inventory checks

Labourer

LinkUs | General Contracting Services
08.2017 - 12.2018
  • - Performed general labour duties including site preparation, material handling, and cleanup
  • - Assisted skilled tradesmen with various tasks to ensure project timelines were met
  • - Maintained adherence to safety procedures and standards on-site
  • - Supported logistical tasks such as loading/unloading equipment and materials
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.

Education

High School Diploma -

Albena Lake-Hodge Comprehensive School
Anguilla- BOTC
01.2014

Skills

  • - Expert mixology and cocktail preparation
  • - Customer service excellence and upselling techniques
  • - Efficient multitasking under pressure
  • Proficient in POS systems
  • - Strong team collaboration and communication
  • - Health and safety compliance
  • - General labour duties including site preparation and material handling
  • - Supporting skilled tradesmen with daily tasks
  • - Manual handling and equipment maintenance
  • - Site cleanup and organisation
  • - Physical stamina and reliability

Accomplishments

  • Received the "Colleague of the Month" award in recognition of outstanding teamwork and dedication.
  • Achieved high guest satisfaction by completing personalized drink recommendations with accuracy and efficiency.
  • Consistently received positive reviews on Trustpilot and Google for delivering excellent customer service.
  • Promoted from runner to senior bartender within one year due to strong performance and dedication.

LANGUAGES

- English
Native or Bilingual
- Spanish
Native or Bilingual
- Italian
Professional Working

Hobbies and Interests

- Service innovation, - Leadership development, - Running, - Art, - Artificial intelligence

Timeline

Senior Bartender

San Carlo
01.2022 - 07.2025

Landscaper

Elements Private Villas
09.2020 - 07.2021

Labourer

DCK Worldwide Construction
05.2019 - 01.2020

Labourer

LinkUs | General Contracting Services
08.2017 - 12.2018

High School Diploma -

Albena Lake-Hodge Comprehensive School

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Frangely Luna Gonzalez