Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Franco Bertocchi

London ,London

Summary

Dedicated entrepreneur with background in hospitality industry. Skilled in customer service, operations and process management. Strong financial and organisation capabilities to drive business growth.

Overview

46
46
years of professional experience

Work history

Restaurant owner and chef

La pizzeria italiana
London , London
09.2013 - 01.2025
  • Maintained high hygiene standards, contributing to excellent health inspection results.
  • Conducted regular staff meetings to improve communication and team cohesion.
  • Implemented health and safety regulations, ensuring a secure environment.
  • Managed daily operations to maintain smooth service flow.
  • Coordinated cleaning activities and minimised disruption to restaurant operations.

Tour operator

Marmot Trails
London , London
02.1993 - 11.2011
  • Tailored individualised travel packages to meet specific customer needs-enhancing satisfaction levels.

Restaurant owner

Osteria dell Orsa
Bologna , Italy
06.1979 - 06.1990

During this time myself and my partner we bought and run another restaurant we split into two places

Education

Master of Arts -

History of art
Bologna
06.1973

Skills

  • Operational management
  • Health and safety regulations
  • Hygiene standards enforcement
  • Team supervision
  • Cash handling
  • Staff motivation
  • HACCP compliance
  • Team Leadership

Languages

English
Advanced
C1
Spanish
Advanced
C1
Italian
Advanced
C1

Timeline

Restaurant owner and chef

La pizzeria italiana
09.2013 - 01.2025

Tour operator

Marmot Trails
02.1993 - 11.2011

Restaurant owner

Osteria dell Orsa
06.1979 - 06.1990

Master of Arts -

History of art

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Franco Bertocchi